Hi AllIn the spirit of giving back (as I'd found a lot of useful info here) I thought I'd post about how getting Virgin FTTP installed went and how it's been for the first month.The sunny seaside town in the south west where I am is quite well served...
In our block of flats, our downstairs neighbour has access to Virgin Media broadband, however, when looking to see if I can purchase the same broadband, it tells me it is not yet available. Is there a way to come off the current wires leading to the ...
Hello, I would like to move the router to a different room. Would it be possible to arrange a visit with a technician to do it please? Thanks in advance Alejandra
We've just moved into a new property. We have several old wifi 'boxes' on the walls in the bedroom, coming through the front of the house, with cables coming through. One of these is Virgin's. It is not being used - we have separately had community f...
Dear helpful folkI'm hoping to sign up for the £40 Bigger Combo bundle but just want to check a couple of important details first. Here's the situationI'm in a newly rebuilt tower block with fibre to every flat, currently from Hyperoptic. The connect...
Hi all,I've had virgin installed (absolutely over the moon with it). However, I would like the brown box moving inside the house. Is that possible?Cheers,Cameron.
Hi, I’d like to move my router from the first floor to the ground floor. Please can someone you help me to arrange.
I cancelled my service as I was not happy with the renewal.The service terminates on the 9th October.Still no call from retentions.Shall I just get my wife to sign up and get the new customer deal?How long does it usually take to get someone setup on...
HiI accessed my email via website and it said to add a backup. But now it won't let me sign in other than by using my gmail on signin page, plus I can't access my virgin emails on outlook. And I don't know how to change it back, or make it so I can g...
Hello, I need a replacement power supply for my Hub 5 Fibre Internet, I don't need one for the Hub 5 itself I need it for the Internal Wall Socket. I requested one a few days ago but the wrong power supply was sent out to me and I was sent a power su...
