QuickStart, set up and connections
Installing and configuring your kit
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Forum Posts

Reviewed and renewed broadband

I reviewed and altered my broadband package to get it cheaper and I have the receipt from the 28th feb, does anyone know when this new package actually starts because it’s been two weeks and still nothing, my old contract ends in a week or so so I’m ...

Resolved! Media Streaming from desktop pc

HiI have just upgraded from M350 with Hub 3 to 1 Gig with Hub 5. In the Hub 3 connection I was able to stream media to my Samsung smart tv from my desktop Windows 11 PC connected to the Hub 3 by ethernet. With the new setup the tv doesn't recognise t...

Broadband pre intall

Hi after some advice I have my installation set for next week in the property I’m moving into but I need a pre install doing according to and email the only issue I have is i don’t get the keys until the day before my installation and would need to g...

Scarzy87 by Joining in
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No Internet - activation and install issue

Hi. I'm just so disappointed by virginmedia. I had my installation date rescheduled without letting me know. Ok. Wasted day. Then engineer came in and installed my hub 5x. Tried to activate it, but my account was apparently set up for coaxial cable, ...

Pady by Joining in
  • 7 replies
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Virgin media not available at my address

Hii am currently unable to get broadband service from VM despite almost all of my neighbours on the same street - including today, my next door neighbour who has only been in the property for four days - having broadband by VM. I check on the availab...

Lhhunt by Joining in
  • 2 replies
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