I use Slack as a communication tool for work, however sending and receiving messages are usually delayed by up to 2 minutes. I contacted Slack Support originally, who said that I needed to add the URLs below to my "allow list" in Virgin Media Securit...
Hi,I have just moved into a new property and gone to transfer my account however my property doesn’t appear on the drop down list. I have tried to contact Virgin to see why this is but just seem to get a computer says no answer. My next door neighbou...
I received an email telling me how to update my box to the new 360 software, but there is no “update” app showing.i have rebooted and disconnected from the mains but still no update showing. what should I do?
HiI'm a new customer and ordered broadband on the 18th March, with a delivery date of 21st March.Didn't receive anything yesterday, and the only emails I've received are confirmation of the order and pre contracts. I don't have any account details so...
Where do I order the TV broadband Splitter to ethernet X2 cable the one that comes with your TV and router package.The reason the sleeve has it's own 11/2 inch split on the TV coax cable that comes out the splitter.I've tried to do it by phone but sh...
Hi, can anyone please help. I moved in to new house in Dec, book my Virgin broadband installation, date provided is Jan 6th.Changed to Feb 3rd - extra essential work needs to be carried out, they're sorryChanged to Feb 27th - extra essential work nee...
Hello,I am considering joining Virgin Media for fibre broadband, but my address doesn't seem to be listed, despite all my neighbours in the block of flats (a victoria converted house) having virgin media fibre! clearly a glitch in the system. postcod...
Switched from Sky to Virgin around a month ago and although it works ok the fitter left the wires exposed and the cover on the ground outside. It has been impossible to contact anyone from Virgin to get this issue put right. None of the phone option ...
Hello!I want to move my tv box and modem to another part of my living room. I have enough COAX cable but didn’t realise I had a splitter! Can I book an engineer to come out and put the correct length of cabling in so I can move my equipment to anothe...
i want to change my ip address using modem mode, but i just want to know how to change it and if i can use wireless wifi while in modem mode because i have no Ethernet cables on me rn.
