QuickStart, set up and connections

Installing and configuring your kit

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Coaxial extension
Good afternoon, Can I please arrange for a coaxial cable extension to be sent to me. Many thanks Joe
Bazil11
4 hours ago Place QuickStart, set up and connections
653Views
0likes
13Comments
Setting up/activating WiFi
Could I please get some assistance if how to set up my virgin WiFi
Cecil-20_10
5 hours ago Place QuickStart, set up and connections
VIRGIN
30Views
0likes
2Comments
No Show - Cable pull - Bad customer service
Hello, I appreciate things go wrong at times, but I’m currently experiencing bad service from virgin media. I was supposed to have a replacement cable installed today between 8am and 1 pm and nobody ...
mitch34
6 hours ago Place QuickStart, set up and connections
bad customer service
cable pull
55Views
0likes
6Comments
Hub 3 - No Internet
Just received a Hub3 and installed it but when connecting to the wifi, it is not connected to the internet. Light is stable white [Mod - title edited for clarity]
darrenk88
8 hours ago Place QuickStart, set up and connections
Hub3
Internet
42Views
0likes
1Comment
Bad to worse
So after a delayed installation of 57 days I now find out that Virgin did not transfer my service from my old provider and I lose my landline. I understood from them they would deal with it direct wi...
Greyhound2
9 hours ago Place QuickStart, set up and connections
16Views
0likes
1Comment
Exterior wall box covers
Hi due to the bad weather of the last days the Exterior wall box covers have gone, had a look around but cannot find anything, can this be replaced please, at the moment the cables are hanging Thank...
Dom7
9 hours ago Place QuickStart, set up and connections
6.3KViews
0likes
16Comments
No Internet Since 26 Feb - Reconnection Quoted As 6th June. Serious work repurcussions. Legal Options?
Hello Due to a neighbour's construction cutting through my line, I lost internet on 26 February. The whole saga is relayed in this thread: https://community.virginmedia.com/discussions/Setup/eng...
pbarneybarnes
9 hours ago Place QuickStart, set up and connections
53Views
0likes
10Comments
houses in nextfibre area suddenly not on the availabilty checker
I have a problem where all houses on the street were showing last week on the checker last week and nextfibre has installed the cabinet and cables to all the houses in my street but this week most of...
pyarwood55
9 hours ago Place QuickStart, set up and connections
407Views
0likes
16Comments
New Build Home
I am moving into my new house this week, and the whole street has Virgin Media. Original house (23) was knocked down and 2 built in it's place (23 and 25) next to one another. However the address d...
jsbjsb
10 hours ago Place QuickStart, set up and connections
76Views
0likes
9Comments
Automatic compensation not enough
I have after 57 days been connected today after 2 delays to my installation. I have been credited £67.10 today. Thus is only 11 days and isn’t good enough. What should I do.
Greyhound2
11 hours ago Place QuickStart, set up and connections
137Views
0likes
11Comments

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