Recent DiscussionsExposed wires I have an unused virgin media box outside my house, which the cover is broken on, and the wires now exposed. Can this be removed or made safe? Returned white box by accident Hi! I closed my account and sent the broadband back. However, I also shipped small white box with the cable to it. Is it possible to return it? My account number is. [REMOVED] I used Yodel to sh...When will the Broadband in my area be available Hi there , we had the virgin cables installed in the street with boxes almost a year ago in WS5 area in Walsall. still no signs of any broadband activation. Could anyone /customer support fr...Code área Eu não tenho acesso a minha fatura. E eu preciso do código de área para fazer o cadastro. Mas eu também não tenho os dois dígitos. Meu post code é NW23AL. Junction cabinet in my hedge Virgin Media applied to the local highways agency to replace a 85cm high cabinet on the highway outside my house in 2023. They actually put a replacement 1.2m high by 1.2m wide cabinet in my hedge, n...Damaged Omni box The omni box at my property is damaged and the main cover completely missing. Additionally, one of the cables (the middle cable going to the 3-way splitter) has a split in it - see picture, attached....Previous Owner Account not closed - no further information received I’d placed an order on the 7/12/25 for broadband and was informed at this point there may be a previous account at the property that needed to be closed first. I’d received an email on the 8/12 that...SolvedMove cable entry point Hi there! I need to get my Virgin Media cable entry point moved to a different spot in the same external wall and a new internal box installed to then connect to my router. Could a moderator send me ...Relocate router hi, how do i book an engineer to come out to see if he can relocate my router to a different room. thanks richard SolvedCable discovered above ground Hi, We've recently had a large, long hedge at the front of our garden removed and replaced with a fence. When having the hedge removed, we've discovered that our Virgin cable is not buried and was s...
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