Recent DiscussionsAutomatic compensation not enough I have after 57 days been connected today after 2 delays to my installation. I have been credited £67.10 today. Thus is only 11 days and isn’t good enough. What should I do. Virgin Media box and wires Hi team, I'm a long term Virgin Media customer, though have only been in my current house about 9 months. Virgin Media was already installed when we moved in, so the set up went very smoothly. ...No Show - Cable pull - Bad customer service Hello, I appreciate things go wrong at times, but I’m currently experiencing bad service from virgin media. I was supposed to have a replacement cable installed today between 8am and 1 pm and nobody ...Get spotter to my address Hey, I've recently moved into a new property and although our postcode is serviced by Virgin, our address isn't showing up on your system so we can't get connected. Could Virgin book us in to get a ...Please HELP! All I want to do is get connected. Hi Virgin Media, I am struggling to get the connection below commissioned, it was already at the house when I moved in. As you wired it by mistake when you connected house 6B. When I speak to your...Switch VM to TalkTalk How long after your services are live with the new ISP do VM disconnect your services with them? My service with TalkTalk went live yesterday afternoon, I did try and give 30 days notice twice to VM...Street Cabled Years Ago, Still Not Connected Our street was cabled in roughly 2017, but the postcode checker still lists no availability at all. I've checked the little cover in the street outside my property and there's cable running through t...No virgin media wall socket I received the new virgin media broadband today and it's my first time installing broadband at home. On setup, I discovered there's no virgin media wall socket to plug in, anywhere in my house. Pleas...Where's the cable :/ So i had VM 8 urs ago, since had Sky. Reordered VM and the equipment is coming in Weds. On looking in my bedroom yesterday though I have the little cable box on the wall but I've obviously unscrewe...Cable My cable connection hasn’t been done correctly. The cable has sprung up from the ground and is now a trip hazard. Reported last Thursday - after about an hours chat. Arranged to visit today. Virgin j...
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