I ordered VM online 12th June and was given an installation date of 24th June. Comex2000 come out and told us that there's no cable to the house. The 24th June then become the 28th June. Then the 9th July. On Monday I receiver a call saying we can't...
Been wanting fttp for ages but online always says not available yet, tried yesterday with my neighbours door number and it has worked, this is the case for all houses and flats on my side of the street except mine....any suggestions?
Hi,Virgin is available on every address on my area except for my building. My building is a new build with 7 flats on it, but hasn't been cabled for Virgin (we only get open reach copper pair 25mb...). A few attempts were made by residents to get Vir...
I am moving home shortly and have just applied for a new broadband service.All seemed to be going OK but then I received an email saying something was missing and to please call. The person on the phone said they cant accept my order unless I provide...
 I have recently joined virgin media and received my broadband yesterday and set it up however it has been flashing a green power light for over 24 hours with a green wifi light and nothing else. I have spoken to the team yesterday before it was 24 h...
Hello,I was sent a text and email on the 25/06/24 from Virgin Media informing me that I would receive the broadband kit today, 03/07/24. the delivery would be made using Yodel.It hasn't arrived and I am yet to receive any information or updates. Usin...
In May, I started using Virgin broadband services. First time installed my hub3 has been showing an orange light continuously till now, but suddenly this week, it turned red. I checked online and it said it might be due to overheating, but my device...
hi i recently had a delay of 142 days for a broadband installation. With the automatic compensation of £6.10 that would be £866 !! VM claim the reason for the delay can vary from blocked cabling to damaged boxes and that I had a construction reason. ...
So... like many people I'm suffering from my particular property not being available on the postcode checker, even though the local area has had Virgin Fibre (via telegraph poles) installed, and a pole being directly opposite the property concerned.S...
I am having trouble accessing 1 specific website www.northlincs.gov.uk using our home network, but can access using data on my iPhone.
