Recent DiscussionsNew Build Property I have a new build property that has virgin cabling and is connected to the virgin box, however, Virgin are saying they are unable to provide service to the property. I have spoken to the sales team ...Hub 4 blue flashing light No connection Right where do I start I renewed my contract via web portal 2am Just after 1pm internet goes off . Hub 4 flashing blue light. Which some time turned yellow. Some times green . Both flashing so ...Extension Cable for hub 5 Hi, is it possible to get an extension cable for my hub 5, to allow me to move it further away from the wall socket? Auto-compensation - preempting issues Hi guys, My Virgin service is finally due to go live this Thursday, thankfully. In the run up to it I have put together what I think the compensation and final bill 'credit' should be. Putti...New build not listed but Cable is in. Hi, We are a new street with 4 new houses off a main road. We have pulled the VM cable into the each house from the main road which has also been connected to the VM network by the VM engineer ...no welcome email i signed up for student wifi and installed my hub today and still haven’t had a welcome email or received my just eat voucher or any info on how i’ll be billed Outside Cable Box Hanging Off The white box on the wall outside the house is broken and the contents of it, cables and connectors, are hanging out. Can someone tell me how to arrange to get this rectified, please? Tv box cable Hi. I need to move my virgin tv box and the cable attaching the tv box to the input at the wall is too short. Can I get a longer cable and if so do I need to book an engineer to connect it? Exposed fibre cable Hi, I had fibre installed to the house at the start of July. Unfortunately, some of the concrete has started to crack, exposing a portion of the cable in a few areas. I was wondering if it's possibl...Entry point move How do I get the entry point moved at my house?
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