Move Hub to another room
I want to move my hub to another room. Can I use GT100 cable to do this, or do I need to book tech?
Forum Posts
Replacement Omnibox Cover needed
Hi I have the same problem the cover on the brown omni box is cracked and broken leaving the cables exposed to the elements. Just needs a new cover fitting securely. Be very much appreciated Would it be possible to have this replaced please.
Resolved! MyVM online account registration Problems
Just done a named change due to a death. trying to register for my VM account online. go through the steps to register and told the account is already registered, so go and ask to reset password and it says email not linked to an account. can someon...
Re: Why can't I get Virgin media despite my estate having it available
I'm in a similar position myself, except that the flats in question have the cable right to the front door but haven't been connected due to the property manager at the time ignoring requests to hook up the internals. Since there's been a change of m...
Resolved! ONT Terminal Query
HiI have just received a Hub 5 to replace my Hub 3 on a 500Mb to 1Gb upgrade, and the cables supplied are now push fit with compressible splines to hold the plug on the sockets for both the ONT and the Hub 5. Now fitting the new cable to the Hub 5 is...
Gone Away Form
Hello,Again, it’s impossible to reach a human being at Virgin Media and I have to write here.I am moving in to a new place this weekend. Current tenant is with Virgin Media so I thought it would just be easier to open an account. I placed an order bu...
No virgin media wall socket
I have received my quick start up kit but have realised I need a virgin media wall socket to complete the set up. How do I get an engineer to come and set one up for me?Thanks
Resolved! Cable from service hatches to property
Hi, there is a service hatch at the edge of my property, there is a lawn between the hatch my house, will my lawn be dug up to get the cable to my wall & will it be put back once installed?thanks, Steve
Well that's a first in a long time - my IP address has changed!
Not a complaint but more of a "wow". I know Virgin Media connections are typically DHCP but the IP rarely changed. I've had the same one for three years. It's changed in the past few weeks. Only spotted it because one of my clients limits access via ...
Hub 5 flashing blue light.
Had a new hub installed Saturday. Had intermittent Internet Sunday. All day Monday worked fine and been off for the rest of the week, customer service don’t seem to care. When I logged into the router it’s saying obtaining configuration files has any...
