No tracking number
I ordered my installation kit on the 27th of Sept and it was supposed to arrive the 30th but I have had no tracking update or even an email to say it’s been shipped.
I ordered my installation kit on the 27th of Sept and it was supposed to arrive the 30th but I have had no tracking update or even an email to say it’s been shipped.
Just wondering if a mod could get in touch to arrange having my router moved to an upstairs bedroom?Thanks in advance
Router just stopped working suddenly and now routinely goes through solid white to white pulsing, to blue flashing and then flashing both white and blue then looping.Does say on the service status page that they are aware of an issue and an estimated...
I just received my Hub 5 which was installed by an engineer. Yesterday everything worked ok but today I tried to access the Hub settings but the access details on the label on the base of the unit has only been partially printed. The hub settings o...
hello everyone, i am having issues with trying to use port 7764 as its reporting as closed when i check, i have opened the port inside windows firewall and forwarded it in my hub 5x settings using both tcp and udp protocols, i am using the port for a...
recently I switched to virgin media (the m350 package I believe) I was using the speedtest by ookla earlier and it’s telling me I’m getting nearly 900ms of download latency which I’d imagine is the reason I’m sometimes only getting 60mbps downloads r...
Just seeing if it's just me.Setup - Hub 5 in modem mode connected to Draytek router and access point.Went to bed last night and it was all working, woke up this morning and the internet was gone. Using my PC I could get on the AP, Router and Hub 5 wh...
Hi,I just have Virgin Media coaxial cable M250 broadband. That's it.Does Virgin Media offer a TV Box/Stick with remote control where I can watch live TV channels via Wi-Fi, no coaxial cable is required to be plugged into the TV box? Everything is thr...
Hub4 overheating fan running top distorting
Hi. Just got my quick start through. Just moved into the flat and there is already a black wire hanging out of the box. Unable to use the cable VM provided what do I do to get connected?