UNDERSTANDING KEY ASPECTS OF WiFi WiFi is a somewhat notorious, though essential commodity. In many cases, when its behaviour does not meet the user’s perception of the claims made by the ISP (e.g. Virgin Media), the blame is quickly heaped on the IS...
POWER LEVELS & SNR: TECHNICAL PRIMER (Updated October 2016) PART A - APPLICABLE DOCSIS STANDARDS INTRODUCTION There are no precise numbers for power levels although you can be sure that the numbers offered as optimal here will not be the c...
Seeing so many posts about Good, Bad & ugly Wifi, I thought I would post some suggestions for people out there. There are definitely good, midrange & poor routers with quite variable performance wifi. Never expect a mass market product to be the b...
Hi how do I order the Wi-Fi pods as can’t get the connect app to work?
HiMy Hub has a constant red light and a weaker wifi signal than usual. I had the same problem a couple of years ago and got a replacement Hub. Can anyone help me to arrange same again. ThanksGail
How do I order a WiFi booster. I have tried going through my account but it just keeps looping me round and round.
My WiFi box is flashing green
Hello All, Over the last few weeks my internet frequently disconnects. Basically all devices lose connection for around a minute or so, then they reconnect themselves. Sometimes I have to reboot the HUB3 to make them reconnect. It's not the WiFi si...
Hi there, i am having the exact same issue, and this is affecting my business and work calls for me and my wife. I have tried resetting the box multiple times, but my WiFi still cuts out every 10 minutes or so in online calls. Please help!
Hello,I activated my VM broadband with Hub 3 on Sep 27th. It worked well at beginning.But after just a few days I started to experience wifi disconnections at evenings.My MacBook and iPhone constantly lost their wifi connections, and the wifi of VM b...
Had no problems for months then on Sunday both PS5 and PS4 keep disconnecting and reconnecting,multiple people on twitter from around the country reporting same issue has to be either virgin or PlayStation sidePS I have Hub 4 [MOD EDIT: Ticket ra...
I don't have an isolator box on the inside of my property. The virgin cable comes from the omi box outside straight into the hub. Is this an issue?
Hey,In short: our building has been completely without wifi for 6 weeks. An engineer came out within a couple of days and confirmed an external cable issue that needed resolving.Having chased many times and receiving new fix dates each time the previ...
Our box constantly needs restarting, several times a day. We had an engineer recently who said wifi signal was too strong and put an adjustor on it. Its no better. Does our box need replacing ?
