Networking and WiFi
For queries with home networking and all things WiFi
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UNDERSTANDING KEY ASPECTS OF WiFi WiFi is a somewhat notorious, though essential commodity. In many cases, when its behaviour does not meet the user’s perception of the claims made by the ISP (e.g. Virgin Media), the blame is quickly heaped on the IS...

WiFi House Attenuation.png
Sephiroth by Alessandro Volta
  • 0 replies
  • 54 kudos

Getting a better Wireless Network Signal

Seeing so many posts about Good, Bad & ugly Wifi, I thought I would post some suggestions for people out there.   There are definitely good, midrange & poor routers with quite variable performance wifi.  Never expect a mass market product to be the b...

Wifi Spectrum Bad.png Wifi Spectrum Good.png

Resolved! Hub 3 red light and weak WiFi

HiMy Hub has a constant red light and a weaker wifi signal than usual. I had the same problem a couple of years ago and got a replacement Hub. Can anyone help me to arrange same again. ThanksGail

GailH by Tuning in
  • 1 replies
  • 0 kudos

WiFi booster

How do I order a WiFi booster.  I have tried going through my account but it just keeps looping me round and round.

ClareS1 by Joining in
  • 5 replies
  • 0 kudos

Internet Frequently Disconnects

Hello All, Over the last few weeks my internet frequently disconnects. Basically all devices lose connection for around a minute or so, then they reconnect themselves.  Sometimes I have to reboot the HUB3 to make them reconnect.  It's not the WiFi si...

js2015 by Joining in
  • 4 replies
  • 0 kudos

Hub3 red light

Hi there, i am having the exact same issue, and this is affecting my business and work calls for me and my wife. I have tried resetting the box multiple times, but my WiFi still cuts out every 10 minutes or so in online calls. Please help!

tuck411 by Joining in
  • 1 replies
  • 0 kudos

WIFI disconnections after 7pm

Hello,I activated my VM broadband with Hub 3 on Sep 27th. It worked well at beginning.But after just a few days I started to experience wifi disconnections at evenings.My MacBook and iPhone constantly lost their wifi connections, and the wifi of VM b...

PlayStation connection error [Resolved - F010146436]

Had no problems for months then on Sunday both PS5 and PS4 keep disconnecting and reconnecting,multiple people on twitter from around the country reporting same issue has to be either virgin or PlayStation sidePS I have Hub 4     [MOD EDIT: Ticket ra...

Godbold by Dialled in
  • 396 replies
  • 10 kudos

Missing Isolator Box

I don't have an isolator box on the inside of my property. The virgin cable comes from the omi box outside straight into the hub. Is this an issue? 

1979del by Tuning in
  • 2 replies
  • 0 kudos

External cable issue - 6weeks no wifi

Hey,In short: our building has been completely without wifi for 6 weeks. An engineer came out within a couple of days and confirmed an external cable issue that needed resolving.Having chased many times and receiving new fix dates each time the previ...

LukeO by Tuning in
  • 16 replies
  • 0 kudos

Box constant needs restarting

Our box constantly needs restarting, several times a day.  We had an engineer recently who said wifi signal was too strong and put an adjustor on it.  Its no better.  Does our box need replacing ? 

Cott7qp by Joining in
  • 7 replies
  • 0 kudos