Forum Discussion

jmbalexander27's avatar
jmbalexander27
Settling in
3 days ago

Outages

Go to downdetector and see

https://downdetector.co.uk/status/virgin-media/

that you are not alone despite VM tech support usually trying to blame your personal kit and you tearing your hair out trying to fix it. 

Their broadband internet stinks.

4 Replies

  • And then compare it with other two main providers, BT and Sky broadband internet. It's shockingly bad. Baseline complaints 2x as bad, peaks up to 3x as bad.

  • Client62's avatar
    Client62
    Alessandro Volta

    When reading online remarks in any ISP related forum, numerous post begin with an emotional illogical rant at the ISP for issues which are quite clearly operator error or just not true at all.

  • Hello jmbalexander27

     

    Sorry to hear of the service issues experienced, we appreciate the frustration this is causing but can see you have also raised this via a different thread. We ask not to raise the same issue across multiple threads, this doesn't generate a quicker response and if anything, can cause issues.

     

    We will close this thread but the other thread will remain open for replies.