UNDERSTANDING KEY ASPECTS OF WiFi WiFi is a somewhat notorious, though essential commodity. In many cases, when its behaviour does not meet the user’s perception of the claims made by the ISP (e.g. Virgin Media), the blame is quickly heaped on the IS...
Seeing so many posts about Good, Bad & ugly Wifi, I thought I would post some suggestions for people out there. There are definitely good, midrange & poor routers with quite variable performance wifi. Never expect a mass market product to be the b...
POWER LEVELS & SNR: TECHNICAL PRIMER (Updated October 2016) PART A - APPLICABLE DOCSIS STANDARDS INTRODUCTION There are no precise numbers for power levels although you can be sure that the numbers offered as optimal here will not be the c...
Hi how do I order the Wi-Fi pods as can’t get the connect app to work?
My tv, laptop and phone does not connect to the broadband or it always loses connection. I'm reset the hub about 3 times a day, connecting my tv to the Internet everytime I switch it on.Losing the will and at the point to just go another provider an...
Hi all. wondering if there's anything I can do about a solid red light on my superhub. Returned home from work to find it like that. Have powered it off and on numerous times. including leaving it off at night for an 8 hour period. Reset it using th...
 I’m sorry to keep posting but I’m really having issues with my broadband been told my engineer’s manager that no more engineers are coming out due to them being out about over 10 times but when a contact customer service they tell me there a connect...
I am using a Hub 3 and until a couple of days ago I had 3 networks set up. I had 2.4gh and a 5gh networks which I had before I had the Hub 3 and were carried over when I had the Hub 3. The Hub 3 also came with a network ready installed so I used a...
I can’t play on my tvs the iplayer it’s asking if I’m on a VPN as far as I’m aware I’m not how do I check this
Just had a new router fitted and Wi-Fi speed to my camera located outdoors is only 4mbps ?Hiw can I improve this?
Hi,I've been having intermittent issues with my WiFi for about a year now whereby any WiFi device will connect but will not be able to browse. I have to disconnect and reconnect several times and hope that I get lucky enough that it will connect. It ...
We had no Internet service between the 26th Feb and 5th March. This was a total outage and we registered the issue with virgin. We have the email updates to prove that the issue was ongoing for this whole period, but we have had no compensation. How ...
I am hoping this gets looked at by someone at Virgin.I have a Hub 4 with 1Gig. For several weeks now we are having issues with losing our connection.It happens several times a day and more often in the evenings.It is affecting work meetings during th...
I've had connection problems on and off all week. I have to power cycle my Hub 3 to get the broadband going again.Channel Frequency (Hz) Power (dBmV) SNR (dB) Modulation Channel ID1386750000-6.938256 qam322202750000-6.240256 qam93210750000-6.438256 ...
