Networking and WiFi
For queries with home networking and all things WiFi
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Forum Posts

Resolved! Wifi no longer visible on London underground

Hi all,  I noticed for the first time today that the usual virgin media WiFi network isn't there on the tube. Is this being phased out?     [MOD EDIT: Please see update on post 111 here]      

ruswit by On our wavelength
  • 141 replies
  • 1 kudos


UNDERSTANDING KEY ASPECTS OF WiFi WiFi is a somewhat notorious, though essential commodity. In many cases, when its behaviour does not meet the user’s perception of the claims made by the ISP (e.g. Virgin Media), the blame is quickly heaped on the IS...

WiFi House Attenuation.png
Sephiroth by Alessandro Volta
  • 0 replies
  • 58 kudos

Getting a better Wireless Network Signal

Seeing so many posts about Good, Bad & ugly Wifi, I thought I would post some suggestions for people out there.   There are definitely good, midrange & poor routers with quite variable performance wifi.  Never expect a mass market product to be the b...

Wifi Spectrum Bad.png Wifi Spectrum Good.png

Hub status data - understanding network log messages

N Warning: Long, dull, a bit technical. NHaving needed to repeat myself a few times, I thought I'd share my understanding of what you might find in a Hub 3's network log when things go wrong, and what it means.  First of all, this post is based on my...

Andrew-G by Alessandro Volta
  • 15 replies
  • 40 kudos

Upgraded my virgin internet to 1Gbps but not applied

Hi All,Hope everyone had a great Christmas and a happy New year. My issue is very unique again unfortunately.So around black Friday weekend I got an offer to upgrade my broadband at 50% off. I applied to it but for some reason I haven't heard anythin...

rayaanW by Tuning in
  • 8 replies
  • 0 kudos

Internet works via ethernet but not WiFi

My internet is working on the PC connected with Ethernet but the WiFi is completely off and nothing can connect. What is going on? I tried to restart the hub and also reset but neither fixed it. I need WiFi to work since my work laptop does not have ...

Nyx by Tuning in
  • 3 replies
  • 0 kudos

Resolved! Hub 3 ip range?

Do the latest Hub 3’s allow you to change the LAN ip range?(just signed up to M125 so assume this is what I’ll get)

gilbo2 by Dialled in
  • 8 replies
  • 0 kudos

Red light on Hub

HiMy internet has been shockingly slow for a couple weeks now, I had a permanent red light on my hub 3. It's not covered, it's upright and out of any sunlight. I've reset it and the red light stays on but it isn't hot to touch. Is this faulty/needs r...

JayMaley by Joining in
  • 3 replies
  • 0 kudos

ZTech IP Camera/VM Hub5 - no connection

I have a ZTech Baby Bullet camera that worked fine on my old EE Router however, just changed to Virgin Media with 5X hub and it won't find it. I am a novice but have tried different programs to find it like IPConfig, Bitvision. Tried entering manuall...

Jag5553 by Joining in
  • 7 replies
  • 0 kudos

Resolved! PlayStation PS4 connection issues

Hi there New to VM and have set up all the equipment successfully and have TV and other devices set up on WiFi and the LAN. When I’ve connected my sons  PS4 neither the LAN or WiFi are connecting and comes up with an error message. As we still have o...

Flashing Yellow Hub

Hub started flashing Yellow today. Checked connections and tried restarting multiple times. Still no wifi.Virgin help tutorial advised that we need to get a tech out to fix, but can’t schedule on until next week at earliest and I need wifi before the...

Nate1 by Joining in
  • 2 replies
  • 0 kudos

Connect App Update causing Wifi Pod problems

HiAn update to the Virgin Connect App seems to be causing problems with my WiFi pods. They disappear totally, then appear weakly, then look ok, and then disappear again.Is anyone else having problems? Or does anyone from Virgin have any ideas?ThanksJ...

JohnWin by On our wavelength
  • 0 replies
  • 0 kudos