Resolved! How do I order the Wi-Fi pods?
Hi how do I order the Wi-Fi pods as can’t get the connect app to work?
Forum Posts
UNDERSTANDING KEY ASPECTS OF WiFi
UNDERSTANDING KEY ASPECTS OF WiFi WiFi is a somewhat notorious, though essential commodity. In many cases, when its behaviour does not meet the user’s perception of the claims made by the ISP (e.g. Virgin Media), the blame is quickly heaped on the IS...
Getting a better Wireless Network Signal
Seeing so many posts about Good, Bad & ugly Wifi, I thought I would post some suggestions for people out there. There are definitely good, midrange & poor routers with quite variable performance wifi. Never expect a mass market product to be the b...
POWER LEVELS & SNR: A TECHNICAL PRIMER (updated October 2016)
POWER LEVELS & SNR: TECHNICAL PRIMER (Updated October 2016) PART A - APPLICABLE DOCSIS STANDARDS INTRODUCTION There are no precise numbers for power levels although you can be sure that the numbers offered as optimal here will not be the c...
Hub status data - understanding network log messages
N Warning: Long, dull, a bit technical. NHaving needed to repeat myself a few times, I thought I'd share my understanding of what you might find in a Hub 3's network log when things go wrong, and what it means. First of all, this post is based on my...
Router cable extension
First time posting for me and I know this topic has been raised before but I can’t seem to get anywhere through the 150 number.l am looking at moving the router that currently sits to one side of the house to a more central position. I have identifie...
Red light on Hub
Hi AllWe've had a red light on our hub for a few days now with no internet. Rebooted several times, checked cables and reset to factory defaults but still the same red light. Hub isn’t overheating and have switched off for a few hours. Called support...
Red light - suggested resolves done
I have a persistent red light. I’ve red the threads here and done the resets and pin hole resets and still it persists. I see message board show this could be an over heating issue. Do I need to worry…..
Broadband Issue
My broadband is not working.I have run the online checks, restarted my hub multiple times, been on online chat (resetting another couple of times), and told to phone Virgin Media to investigate further.Having called, and been on hold for around 30 mi...
[ADVICE] My advice for setting up Eero 6 with Superhub
Wasted a couple of hours trying to get this setup following the instructions. I work in IT so tried all sorts to try and get it working. Put it in Modem mode and PC gets an IP address fine but the eero won't get a connected to the network. Tried w...
email access issues on iPhone
I can get emails on my laptop and desktop computers, but on my iPhone as soon as I try and enter my email, I notice the letters "oauth" before virginmedia , as soon as I tap log in after a few seconds it says no internet, and yet I can access other s...
Modem mode vs simply switching off WiFi
Just got a new Hub 5 but I’m going to be using my own mesh system, reading up putting it into modem mode seems hit and miss, what’s the difference between that and simply switching of WiFi on the Hub 5? That way you can also use the Ethernet ports on...
Resolved! WiFi dongle
Hi all, been on with virgin and as I can’t get internet installed till the 9th they have advised that I can buy a WiFi dongle to enable access on the meantime and they would reimburse me up to my monthly bill amount.the thing is I have literally no c...
Google wifi
Hi all, please bear with me as I have no idea about what I’m trying to achieve! i have a hub 3 and I’m trying to connect Google Wi-Fi, Once I connect one “pod” then I’m hoping to connect another 2 so I can get Wi-Fi in the garden. I was told that al...
Replacement super hub 3 configuring
I have just received a replacement Hub 3. I am trying to change the wifi network name and wifi password on the new hub to those from the old hub by using 192.168.0.1.All goes well until it gets to 5 GHz WiFi configuration. I can change the SSID but ...
