Networking and WiFi
For queries with home networking and all things WiFi
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UNDERSTANDING KEY ASPECTS OF WiFi WiFi is a somewhat notorious, though essential commodity. In many cases, when its behaviour does not meet the user’s perception of the claims made by the ISP (e.g. Virgin Media), the blame is quickly heaped on the IS...

WiFi House Attenuation.png
Sephiroth by Alessandro Volta
  • 0 replies
  • 59 kudos

Getting a better Wireless Network Signal

Seeing so many posts about Good, Bad & ugly Wifi, I thought I would post some suggestions for people out there.   There are definitely good, midrange & poor routers with quite variable performance wifi.  Never expect a mass market product to be the b...

Wifi Spectrum Bad.png Wifi Spectrum Good.png

Hub 5x Modem Mode

Now users are reporting modem mode is available on the hub 5x with a firmware update how do we get this if its not yet been updated

bolto90 by On our wavelength
  • 18 replies
  • 0 kudos

Re: Hub not found in Connect app

Exactly the same here. Cannot use VM Connect ( Hub not found). Also cannot login to just hangs. Have tried clearing cache, uninstalling app and re installing, have reset router. All to no avail. Help! Will a Hub 5 fix it? Please don't ma...

Email about broadband

I have had two emails in the last couple of days saying that there is something wrong with my wifi connections. But they are all working perfectly.

hansi by Fibre optic
  • 7 replies
  • 0 kudos

WIfi has no valid IP configuration

Hi everyone, I've been without internet on my PC since Thursday. I've tried flushing the DNS, setting a manual DNS, renewing the IP and Winsock. I've even tried reinstalling the operating system, drivers and bios. My PC will connect to the network bo...

No internet/Solid Yellow Light

Hi, We had working Internet for 3 weeks after installation, then Friday last week the Internet just stopped working. Solid Yellow are now showing on the 5x Hub.Multiple calls and multiple technicians have come to view the property and everyone seems ...

AdamC14 by Tuning in
  • 3 replies
  • 0 kudos

VM Connect cant find hub4

I also am having issues connecting to my Hub4 since upgrading 1gig broadband this week, BM connect can’t connect and the speed is frequently showing slower than when I was on 350 gbps broadband, I am paying more and getting less! Can you help please ...

Blitts by Tuning in
  • 14 replies
  • 0 kudos

Packet Loss

So since June 25th it's when I started noticing it, i've been getting consistant packet loss small amounts but I could notice it during gaming.  I was Monitoring with Boardband quality monitor and was getting consistant pack loss, I had an engineer v...

JoeC87 by Joining in
  • 13 replies
  • 0 kudos

Yodel return of 10 Aug 2024

I've had a new router delivered (I was told it needed upgrading) and have installed it. All working fine. I packed up the old one and dropped it off at my local Yodel pick-up point as requested. Today (14 August) I had an email from Virgin asking whe...

benbn3 by Just joined
  • 2 replies
  • 0 kudos

Wifi pause not working

Anyone having issues with wifi pause? Anytime I try pause a device I get a message saying theres an issue with this on hub5 and they are trying to fix it. Its been like this since I signed up.