Resolved! How do I order the Wi-Fi pods?
Hi how do I order the Wi-Fi pods as can’t get the connect app to work?
Forum Posts
UNDERSTANDING KEY ASPECTS OF WiFi
UNDERSTANDING KEY ASPECTS OF WiFi WiFi is a somewhat notorious, though essential commodity. In many cases, when its behaviour does not meet the user’s perception of the claims made by the ISP (e.g. Virgin Media), the blame is quickly heaped on the IS...
Getting a better Wireless Network Signal
Seeing so many posts about Good, Bad & ugly Wifi, I thought I would post some suggestions for people out there. There are definitely good, midrange & poor routers with quite variable performance wifi. Never expect a mass market product to be the b...
POWER LEVELS & SNR: A TECHNICAL PRIMER (updated October 2016)
POWER LEVELS & SNR: TECHNICAL PRIMER (Updated October 2016) PART A - APPLICABLE DOCSIS STANDARDS INTRODUCTION There are no precise numbers for power levels although you can be sure that the numbers offered as optimal here will not be the c...
Hub status data - understanding network log messages
N Warning: Long, dull, a bit technical. NHaving needed to repeat myself a few times, I thought I'd share my understanding of what you might find in a Hub 3's network log when things go wrong, and what it means. First of all, this post is based on my...
Resolved! wifi connected, but no internet
Hi,Having an issue with some wireless devices saying they are connected but have no internet access whilst having a mostly full signal. for instance, my phone and pc will both be on wifi in the same room, but my pc will say no internet access whilst ...
VM connect
Hi everyone, this may seem a stupid question but I just wanted to ask something regarding the VM connect. I was just curious about the devices connected to my WiFi and was wondering do devices save only when checked and connected to WiFi. The reason ...
Resolved! Red light on Virgin Media Hub
hi, I have a solid red light on my virgin media hub 3 for over 3 months. I’ve also been having issues with my WiFi dropping on a regular basis. I have called virgin media a few times and every time the advice is different by the technical people. I h...
Need new Fibre cable for Hub 5
Hi, I need a new a new fibre cable for my hub 5, does anyone know where I can buy one?
Red light on hub
HiMy broadband hub has a solid red light. Tried pin reset, switching it on and off. Comes back as solid red light. It's in an open area plenty of ventilation. Slightly warm but not that bad. Any thoughts ?
Hub Needs Replacing
Hi,Message on status page telling me my “wifi hub needs replacing”. Order link doesn’t help. Can anyone advise,Thanks
CHITA Hub not working with EUFY 340 wireless Door Bell
Setting up EUFY Doorbell and it will not connect to WIFI. Whilst monitoring VM CHITA Hub, I see the IP and MAC address appear in the device window but device dose not seem to get a reply/response.Manufacturer suggests may be fire wall settings ?Have ...
Hub red light
I have a constant red light on my hub. Like others I have rebooted and reset but this does not resolve the issue. Please could someone from Virgin support contact me? Thanks
Solid red light and no service after power cycle and pinhole reset. Hub 3
Internet dropped about an hour ago. Power cycled still no go. Did pinhole reset still solid red and no service. Can a Virgin agent pick this up so i can get the unit replaced please?
constant 2am Hub restarts
Please check the account associated with the IP Address of this post.Having issues with the hub restarting between the hours of 02:00~2:30am. Strange thing is it seems to only be happening on Monday/Tuesday/Wednesday/Thursday. Other days are random. ...
