Networking and WiFi
For queries with home networking and all things WiFi
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UNDERSTANDING KEY ASPECTS OF WiFi WiFi is a somewhat notorious, though essential commodity. In many cases, when its behaviour does not meet the user’s perception of the claims made by the ISP (e.g. Virgin Media), the blame is quickly heaped on the IS...

WiFi House Attenuation.png
Sephiroth by Alessandro Volta
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Getting a better Wireless Network Signal

Seeing so many posts about Good, Bad & ugly Wifi, I thought I would post some suggestions for people out there.   There are definitely good, midrange & poor routers with quite variable performance wifi.  Never expect a mass market product to be the b...

Wifi Spectrum Bad.png Wifi Spectrum Good.png

Child Safe off, but still blocking sites

I'm also having this issue after setting up my wifi myself. My account settings when viewed on desktop have childsafe off but many sites are still blocked. I gave it a week to see if it would fix itself but alas it has not. Experiencing this on deskt...

Patmc3 by Joining in
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Resolved! Connect app won’t find hub 5

My connect app can’t find my hub 5, I have done a hard reset but it’s still not working and I’m connected to my virgin broadband which is working fine any ideas??? 

Soft lock active

I have just arrived in France and unable to use my mobile data. I looked at my account and keep on getting a message about soft lock active. Please can someone help me.

No connection in my back rooms

Hi, I have no connection in the back three rooms of my house.I keep being reffered to the virgin connect app but as there is no signal at all in those rooms I cannot do anything with the app.Can someone please send me some WiFi pods for these blacksp...

dipag by Joining in
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