Resolved! How do I order the Wi-Fi pods?
Hi how do I order the Wi-Fi pods as can’t get the connect app to work?
Forum Posts
UNDERSTANDING KEY ASPECTS OF WiFi
UNDERSTANDING KEY ASPECTS OF WiFi WiFi is a somewhat notorious, though essential commodity. In many cases, when its behaviour does not meet the user’s perception of the claims made by the ISP (e.g. Virgin Media), the blame is quickly heaped on the IS...
Getting a better Wireless Network Signal
Seeing so many posts about Good, Bad & ugly Wifi, I thought I would post some suggestions for people out there. There are definitely good, midrange & poor routers with quite variable performance wifi. Never expect a mass market product to be the b...
POWER LEVELS & SNR: A TECHNICAL PRIMER (updated October 2016)
POWER LEVELS & SNR: TECHNICAL PRIMER (Updated October 2016) PART A - APPLICABLE DOCSIS STANDARDS INTRODUCTION There are no precise numbers for power levels although you can be sure that the numbers offered as optimal here will not be the c...
Resolved! How do I order the Wi-Fi pods?
Hi how do I order the Wi-Fi pods as can’t get the connect app to work?
Child Safe off, but still blocking sites
I'm also having this issue after setting up my wifi myself. My account settings when viewed on desktop have childsafe off but many sites are still blocked. I gave it a week to see if it would fix itself but alas it has not. Experiencing this on deskt...
Resolved! Wifi in an upstairs bedroom is intermittent, it only provides 2mbps of internet on a volt 350 package
Wifi in an upstairs bedroom is intermittent, it only provides 2mbps of internet on a volt 350 package. How do we fix this problem?As i am on a volt package am i entitled to a free wifi pod? I cant see the option to apply for this anywhere
Not able to add a new port forward rule, was ok when last created some
Hi, Hub 4 with DHCP setup between .50 and .100. Also have some devices outside of scope that have static ip addresses. All has been well and have several port forward rules setup to these static ip devices. Went to create a new one but no, tells m...
Net has been out for 3 days now, what are virgin up to?
My net has been out since morning sunday 21st may.For this entire 3 days i have been getting spammed with texts from Virgin every coulple hours, "There's an outage in your area", "Great news we've fixed your service", "There's an outage in your area"...
Resolved! Upgrade to 1g new hub 5 wifi slow
Hub 5 wifi signal poor 1
Adding and deleting Port Forwarding Rules not working
I was tring to get Destiny 2 working on the PS5. The game can connect to the internet and function but it uses p2p hosts and as soon as it I enter a multiplayer/public space it disconnects. It needs NAT 1 or certain ports forwarded.Set a static IP ad...
Resolved! Connect app won’t find hub 5
My connect app can’t find my hub 5, I have done a hard reset but it’s still not working and I’m connected to my virgin broadband which is working fine any ideas???
Soft lock active
I have just arrived in France and unable to use my mobile data. I looked at my account and keep on getting a message about soft lock active. Please can someone help me.
No connection in my back rooms
Hi, I have no connection in the back three rooms of my house.I keep being reffered to the virgin connect app but as there is no signal at all in those rooms I cannot do anything with the app.Can someone please send me some WiFi pods for these blacksp...
