POWER LEVELS & SNR: TECHNICAL PRIMER (Updated October 2016) PART A - APPLICABLE DOCSIS STANDARDS INTRODUCTION There are no precise numbers for power levels although you can be sure that the numbers offered as optimal here will not be the c...
Hi how do I order the Wi-Fi pods as can’t get the connect app to work?
Hi all, I noticed for the first time today that the usual virgin media WiFi network isn't there on the tube. Is this being phased out? [MOD EDIT: Please see update on post 111 here]
UNDERSTANDING KEY ASPECTS OF WiFi WiFi is a somewhat notorious, though essential commodity. In many cases, when its behaviour does not meet the user’s perception of the claims made by the ISP (e.g. Virgin Media), the blame is quickly heaped on the IS...
Seeing so many posts about Good, Bad & ugly Wifi, I thought I would post some suggestions for people out there. There are definitely good, midrange & poor routers with quite variable performance wifi. Never expect a mass market product to be the b...
N Warning: Long, dull, a bit technical. NHaving needed to repeat myself a few times, I thought I'd share my understanding of what you might find in a Hub 3's network log when things go wrong, and what it means. First of all, this post is based on my...
Afternoon first time posting and apologies if wrong section.As title Hub 4 showing constant red light. Have tried rebooting, resetting hub reboots goes through procedure finishes red light remains on. All leads (cable) secure, Internet working, speed...
Hi all,I cannot for the life of me get the Eero to find internet.I have done the modem setting. The light is magenta. I have followed all the instructions here: https://support.eero.com/hc/en-us/articles/360057257791-Setting-Up-eero-with-Virgin-Media...
I keep losing ethernet connection but WIFI remains usable which is very strange. Happens around once a fortnight at least. My wife and I don't always see it as our PC's have WIFI that switches over automatically but my son, using Xbox, doesn't have t...
The ethernet ony Hub3 router was great for almost 1 year, then it started dropping. Now it happens frequently. The wifi is good, but the wired network drops. I have performed the resets recommended. Sometimes i have to have a few attempts. I am getti...
Joined virgin last month on the 1gig in which i can only get 300mb at best.. Also wifi drops out at least 10 times a day. I've checked connections changed channels, reset etc with no joy.
Internet connection unreliable for the past day or two, network log follows.I've called customer service but was out at the time, they were supposed to call me 30 mins ago to go through the diagnostics etc.____________________________________________...
Most evenings I spend catching up with my e-mails using Virginmail on a Windows laptop. Every few minutes I get a 'Server Unreachable' message in red at the bottom of the screen and I am unable to send messages, access folders, etc. This lasts about ...
Hi I have an error message of C133, plus when I check the network connection it says no network adaptor, there is also no on demand available plus no program listings on the channels.Any ideas?
I had Virgin media fitted last Tuesday and rang customer services to order some pods as the technician and i went through the house and 3 areas needed the pods. I was told i had to call back after 24 hours but was unable to understand why. I called...
Hello could I get some help. I ordered a Superhub 5 and was told it be delivered today. I got a parcel and opened it and I received a Superhub 4 which I already have. This is very frustrating. I called customer service and the guy was very unprofessi...
