POWER LEVELS & SNR: TECHNICAL PRIMER (Updated October 2016) PART A - APPLICABLE DOCSIS STANDARDS INTRODUCTION There are no precise numbers for power levels although you can be sure that the numbers offered as optimal here will not be the c...
Hi how do I order the Wi-Fi pods as can’t get the connect app to work?
Hi all, I noticed for the first time today that the usual virgin media WiFi network isn't there on the tube. Is this being phased out? [MOD EDIT: Please see update on post 111 here]
UNDERSTANDING KEY ASPECTS OF WiFi WiFi is a somewhat notorious, though essential commodity. In many cases, when its behaviour does not meet the user’s perception of the claims made by the ISP (e.g. Virgin Media), the blame is quickly heaped on the IS...
Seeing so many posts about Good, Bad & ugly Wifi, I thought I would post some suggestions for people out there. There are definitely good, midrange & poor routers with quite variable performance wifi. Never expect a mass market product to be the b...
N Warning: Long, dull, a bit technical. NHaving needed to repeat myself a few times, I thought I'd share my understanding of what you might find in a Hub 3's network log when things go wrong, and what it means. First of all, this post is based on my...
have tried rebooting hub with an hours gap in off to cool down but red light comes back up when fired up again.have relocated hub but to no avail . do i need a new one,if so how do i arrange one?
Hi,I have very poor WiFi in my house. The connect app won't connect to my phone. Can I get some help/advice from a VM member on how to fix this issue please?Thanks,Matt
Hello Virgin community and best regards. Question about HUB3 security and updates. It is suggested by a message from Apple that my HUB3 signal security is insufficient, it should be encrypted on WPA3 or at least on WPA 2 AS. My HUB3 is currently conn...
After pausing a device, it's disappeared! Anybody know how to fix?I also have other devices that are reported as not connected, but you can pause then (um?) , then it errors when you try to resume.I can't imagine anybody testing this app for more tha...
Hi all, I recently changed my virgin package and I was provided with a new Hub 5 router. I have 3 wifi pods also connected. I keep getting WIFI drop outs from the internet roughly every 2 hours. Mainly noticing this on my tv which is connected by Eth...
I have virgin 1gig yet for the third time in less than a month it has gone down without warning and now I get no report that they are trying to fix it so I don't know what to do
Hi,I've been a Virgin customer for many years - 7 at my current address - and lately the quality of my connection seems to have noticeably deteriorated despite me having actually increased the speed; today for example Broadband Quality Monitor is sho...
Hi, wondering if anyone had any thoughts/ideas about this...When I moved in to my house I had 2 TiVO boxes installed - one upstairs and one downstairs. However, we weren't using the upstairs one enough so I got rid of the box a few years ago. Downsta...
Hi,We're using HUB 3.0 for WIFI around the home. Not long ago, we converted our garage into a kids living/studying/play space and we've been using wifi extender powerline adapters to pull internet connections. Its been ok, not the best speed but even...
We had the full package installed on 25th March and it's basic TV, landline (we don't use) and the M125 fibre broadband. The TV is fine but the broadband was a little slow when it was first installed which I was surprised about after moving from 52M...
