UNDERSTANDING KEY ASPECTS OF WiFi WiFi is a somewhat notorious, though essential commodity. In many cases, when its behaviour does not meet the user’s perception of the claims made by the ISP (e.g. Virgin Media), the blame is quickly heaped on the IS...
POWER LEVELS & SNR: TECHNICAL PRIMER (Updated October 2016) PART A - APPLICABLE DOCSIS STANDARDS INTRODUCTION There are no precise numbers for power levels although you can be sure that the numbers offered as optimal here will not be the c...
Seeing so many posts about Good, Bad & ugly Wifi, I thought I would post some suggestions for people out there. There are definitely good, midrange & poor routers with quite variable performance wifi. Never expect a mass market product to be the b...
Hi how do I order the Wi-Fi pods as can’t get the connect app to work?
Started around 5pm last night.The solid red were me restarting then resetting the modem. ('live' link )The logs are full of19/01/2023 09:26:15criticalSYNC Timing Synchronization failure - Loss of Sync;CM-MAC=xx:xx:xx:xx:xx:xx;CMTS-MAC=xx:xx:xx:xx:xx:...
My broadband keep disconnecting and automatically goes 5hz to 2.4hz keep restarting router few times everyday. Sometime its say wifi is without Internet what could be problem
What is going on? Internet access completely lost, but has been bad for the whole of the week.https://www.thinkbroadband.com/broadband/monitoring/quality/share/7d1e9193ad37907038e0f832339f48de3e0ca8adLatency is also bad.Paul
back in September 2022 we had someone doing some work in what they call the coach, the box were all the wires are in your street. Later that day our internet went rubbish then great and so on. Phoned vm told them what happened, and they sent a signal...
I am connected to the router, both through wired and wireless connections, however there is no connection from the router to the internet.I have switched on, reset (held for 60 seconds) the router, but the problem was not resolved. The internet came...
Hi ThereMy Hub 5 won't connect to the virgin app. I have tried everything, even unplugging the hub for the whole day yesterday, then reconnecting it in the evening. It still won't connect.Does anyone know why?Also, the Wifi pods. Do you have to pay f...
Hi AllCan anyone advise me if I can cancel my contract due to not getting the service I pay forI was getting a poor service in November so upgraded from 100mb to 250mb the deal I got meant signing a new contract since then I have been getting between...
Broadband keeps cutting off with error 'No Ranging Response received' or No Maintenance Broadcasts for Ranging opportunities received'. Happened loads now and have all the logs off when it happened. It is annoying at I am left without internet for 5-...
I have seen this asked a few times and all answers and online help say it can be done via My Virgin Media Account web pages but i dont see how as there is no appointments option as stated in the help pages.We lost broadband yesterday and after online...
Since yesterday morning I've had really slow and unreliable internet. I'm on the M500 broadband package. My setup is the hub 4 set to modem mode and connected to a deco meshnet. This has always been fine until now.So far I've done the following thing...
