Networking and WiFi
For queries with home networking and all things WiFi
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UNDERSTANDING KEY ASPECTS OF WiFi WiFi is a somewhat notorious, though essential commodity. In many cases, when its behaviour does not meet the user’s perception of the claims made by the ISP (e.g. Virgin Media), the blame is quickly heaped on the IS...

WiFi House Attenuation.png
Sephiroth by Alessandro Volta
  • 0 replies
  • 58 kudos

Getting a better Wireless Network Signal

Seeing so many posts about Good, Bad & ugly Wifi, I thought I would post some suggestions for people out there.   There are definitely good, midrange & poor routers with quite variable performance wifi.  Never expect a mass market product to be the b...

Wifi Spectrum Bad.png Wifi Spectrum Good.png

Hub status data - understanding network log messages

N Warning: Long, dull, a bit technical. NHaving needed to repeat myself a few times, I thought I'd share my understanding of what you might find in a Hub 3's network log when things go wrong, and what it means.  First of all, this post is based on my...

Andrew-G by Alessandro Volta
  • 15 replies
  • 41 kudos

Wi-Fi Booster

Hi Can someone please tell me if I need a WiFi booster before I connect the WiFi pods? I rang the other day to be told I need a Booster then when I asked what the difference was between the Booster and the pods I was told that they no longer do them ...

MrsG101 by Tuning in
  • 3 replies
  • 0 kudos

Which router for my office to pair with Hub 5

Seeking some advice please We have the Hub 5, we've taken an ethernet cable out to a converted room in the garden. It's out of Wi-Fi range. If a booster doesn't help, we will need to use the ethernet and presumably a router. Can anyone recommend some...

Resolved! Virgin blocking twitter links

When clinking links on Twitter the link is passed to twitters T.CO address which then pushes the user to the correct link address  but virgin media is blocking the domain. As a result I can't click on news articles that people have posted on Twi...

Matt451 by Joining in
  • 5 replies
  • 1 kudos

Need WiFi pods, but connect app can't find hub

Connect app can't find my hub 4, there's been no issues with my hub or connections whatsoever. I just need WiFi pods for upstairs rooms. But obviously I can't scan my home. The normal virgin media app can scan my broadband no problem. The hub has bee...

d10ng by Joining in
  • 1 replies
  • 0 kudos

Random lag

So have been having issues recently, VM came out and replaced the cable from the street outside house to a point on the house wall. Just a short run basically was damaged in “garden” underneath the concrete. Anyhow that fixed the last problem of disc...

Han2 by Joining in
  • 2 replies
  • 0 kudos

WiFi results on hub 3

Hi,using virgins connect app on my Android 13 phone to check the WiFi speed from the hub I get 15-18 mb download speed with the phone about 1metre away from the hub,same result in the next bedroom,in the lounge where the WiFi pod is plugged in I get ...

Moogera by Up to speed
  • 8 replies
  • 0 kudos

Upgrade & customer support what is the point?

My recent encounter with Virginmedia has left me deeply disappointed and frustrated. As a customer eagerly awaiting an upgrade to my internet service, I was met with incompetence, rudeness, and an utter lack of empathy from their customer service tea...

VM Connect cant find hub4

I also am having issues connecting to my Hub4 since upgrading 1gig broadband this week, BM connect can’t connect and the speed is frequently showing slower than when I was on 350 gbps broadband, I am paying more and getting less! Can you help please ...

Blitts by Tuning in
  • 13 replies
  • 0 kudos