Resolved! How do I order the Wi-Fi pods?
Hi how do I order the Wi-Fi pods as can’t get the connect app to work?
Forum Posts
UNDERSTANDING KEY ASPECTS OF WiFi
UNDERSTANDING KEY ASPECTS OF WiFi WiFi is a somewhat notorious, though essential commodity. In many cases, when its behaviour does not meet the user’s perception of the claims made by the ISP (e.g. Virgin Media), the blame is quickly heaped on the IS...
Getting a better Wireless Network Signal
Seeing so many posts about Good, Bad & ugly Wifi, I thought I would post some suggestions for people out there. There are definitely good, midrange & poor routers with quite variable performance wifi. Never expect a mass market product to be the b...
POWER LEVELS & SNR: A TECHNICAL PRIMER (updated October 2016)
POWER LEVELS & SNR: TECHNICAL PRIMER (Updated October 2016) PART A - APPLICABLE DOCSIS STANDARDS INTRODUCTION There are no precise numbers for power levels although you can be sure that the numbers offered as optimal here will not be the c...
Hub status data - understanding network log messages
N Warning: Long, dull, a bit technical. NHaving needed to repeat myself a few times, I thought I'd share my understanding of what you might find in a Hub 3's network log when things go wrong, and what it means. First of all, this post is based on my...
Why can't I get Virgin broadband the flat above and below can have it?
I live in a terraced building, where the basement flat, first floor and second floor flat can have virgin fibre broadband. However when I try putting in the ground floor flat into the the broadband postcode checker, it says that they do not have cove...
Airplay Streaming
Hi CommunityProbably been asked before, apologies if so, but...I used a music streaming platform (called Roon) which streams via Airplay to one of my devices, but since the streaming platform moved to Airplay 2 it has stopped working. I think it's an...
New Hub 3 red light ………
Got the pretty red light on a recently replaced Hub 3. Speed is down by 60%. Contacted VM got a text back with a link. Followed the link without success. Called VM and spoke to call handler. They carried out some tests, did a factory reset etc but st...
Resolved! Broadband problem -b28
Hi there. Just wanted to check here for advice and suggestions?My internet connection is on&off over past 2 weeks. I contacted virgin media who told me that there was no outage in my area. Agent tried to connect to my hub but he was not able to do so...
High power levels and alot of errors
Ive been having a lot of disconnections and rebooting over the last few days, im unsure if the power levels etc are too high are not but they do look slightly out of whack.
Virgin connect can’t find Hub4
my virgin connect app cannot find my hub4. Hub not found is all I get. This is on both my iPad and iPhone. I have disconnected any vpn, I have reloaded the app, I have rebooted the hub for a full 90 seconds to no avail. I also cannot access the...
Hub 5x Modem Mode appears to be here - 15/09/24
Is it just me, or is it just another glitch, or is it finally here for everyone...?I now have Modem Mode as a normal menu option.Anyone else?
No Internet and Shocking Customer Service
Hello, My internet has just gone out for some strange reason, the router is flashing blue and my virgin media tv says there is no connection, as well as no internet on any devices. I had tried to use the service status tool on the virgin media app wh...
Service outage/very slow
Good evening,all weekend our WiFi has been very slow and unable to even load social media on our phones. I have checked the service status for my post code and there’s been a broadband issue since Friday but ‘no upcoming work’ planned. Virgin says to...
Hitron Chita
Hi All, Can anyone advise which homeplug is suitable for Hitron Chita. Can you mix and match homeplugs liek Devolo and TP Link or should they be the same?Do i need wi fi extender/booster as laptop only shows a couple of barsThis is for a student flat...
