Seeing so many posts about Good, Bad & ugly Wifi, I thought I would post some suggestions for people out there. There are definitely good, midrange & poor routers with quite variable performance wifi. Never expect a mass market product to be the b...
UNDERSTANDING KEY ASPECTS OF WiFi WiFi is a somewhat notorious, though essential commodity. In many cases, when its behaviour does not meet the user’s perception of the claims made by the ISP (e.g. Virgin Media), the blame is quickly heaped on the IS...
POWER LEVELS & SNR: TECHNICAL PRIMER (Updated October 2016) PART A - APPLICABLE DOCSIS STANDARDS INTRODUCTION There are no precise numbers for power levels although you can be sure that the numbers offered as optimal here will not be the c...
Hi how do I order the Wi-Fi pods as can’t get the connect app to work?
hi I have a two bedroom bungalow and the wi fi signal keeps dropping out when in the bedrooms. The distance to the router is minimal, I need to get Wi-Fi extenders from Virgin but they make it difficult. How can I order these?
Just had VM installed as broadband ISP. Lost access to MS Teams and MS Skype. Otherwise broadband works well. Any idea what the issue is? Tech support have not been able to solve issue. Have tried to uninstall and reinstall but didn't solve issue. Tr...
Phoned to upgrade package for faster broadband and more tv. Got a good quote but will not upgrade hub 3 we currently have which sits with a permanent orange light and very poor WiFi speeds.Currently on 125 mbps. Ran all their tests and say there’s no...
Hi keep getting weak signal and connection is not secure and that I should configure to wpa2 or wpa3how should I do this please
My router is downstairs. I have a room upstairs that cannot pick up a signal no matter what I try. I get by with an ethernet cable going up the stairs. It's always been a problem since I've been here in 2005. Could I have an engineer visit to sort th...
New VM customer and can’t link my Wi-Fi printer ( Samsung M2022) it worked fine with last provider but despite spending hours trying different solutions ( some on this board) I am getting nowhere,Im not very tech minded so treat me like the computer ...
Hi,Our hub 3 currently has a solid red light, I’ve done a fair bit of research and understand this is due to it overheating.I have tried all of the recommended fixes and it is still red.Upon trying to find numerous ways to contact VM regarding our is...
Hi,I was going to try adjusting some of my router settings (MTU) but I need to insert a password in order to get to these settings. I haven't a clue what my password is so I think I need to reset my router and use the wifi password to gain access to ...
Hi, I have 1 gig broadband, hub 5 and three wifi pods. Ever since I have had the hub 5 I've had connection issues with a variety of devices. I have two wifi pods with one ethernet port and when connecting they have white light that flash. The newer p...
I'm trying to change the WiFi password on the Hub4 but it keeps reverting back to the default password.I have contacted "support" via the 0345 454 1111 and spoke with someone there but this appeared to be a waste of my time. The person on the phone ...
