Networking and WiFi
For queries with home networking and all things WiFi
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Forum Posts

Getting a better Wireless Network Signal

Seeing so many posts about Good, Bad & ugly Wifi, I thought I would post some suggestions for people out there.   There are definitely good, midrange & poor routers with quite variable performance wifi.  Never expect a mass market product to be the b...

Wifi Spectrum Bad.png Wifi Spectrum Good.png


UNDERSTANDING KEY ASPECTS OF WiFi WiFi is a somewhat notorious, though essential commodity. In many cases, when its behaviour does not meet the user’s perception of the claims made by the ISP (e.g. Virgin Media), the blame is quickly heaped on the IS...

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Sephiroth by Alessandro Volta
  • 0 replies
  • 56 kudos

Resolved! Wi fi connection

hi I have a two bedroom bungalow and the wi fi signal keeps dropping out when in the bedrooms. The distance to the router is minimal, I need to get Wi-Fi extenders from Virgin but they make it difficult. How can I order these? 

Microsoft account issues

Just had VM installed as broadband ISP. Lost access to MS Teams and MS Skype. Otherwise broadband works well. Any idea what the issue is? Tech support have not been able to solve issue. Have tried to uninstall and reinstall but didn't solve issue. Tr...

lovelm by Just joined
  • 1 replies
  • 0 kudos

Upgrade but won’t upgrade hub

Phoned to upgrade package for faster broadband and more tv. Got a good quote but will not upgrade hub 3 we currently have which sits with a permanent orange light and very poor WiFi speeds.Currently on 125 mbps. Ran all their tests and say there’s no...

boltybabe by On our wavelength
  • 2 replies
  • 0 kudos

I need to move my hub

My router is downstairs. I have a room upstairs that cannot pick up a signal no matter what I try. I get by with an ethernet cable going up the stairs. It's always been a problem since I've been here in 2005. Could I have an engineer visit to sort th...

preep by On our wavelength
  • 5 replies
  • 0 kudos

Can’t link Samsung Wi-Fi m2022 printer

New VM customer and can’t link my Wi-Fi printer ( Samsung M2022) it worked fine with last provider but despite spending hours trying different solutions ( some on this board) I am getting nowhere,Im not very tech minded so treat me like the computer ...

werobson by Joining in
  • 3 replies
  • 0 kudos

Resolved! Hub 3 solid red light

Hi,Our hub 3 currently has a solid red light, I’ve done a fair bit of research and understand this is due to it overheating.I have tried all of the recommended fixes and it is still red.Upon trying to find numerous ways to contact VM regarding our is...

pjmagner by Joining in
  • 5 replies
  • 0 kudos

Changing router settings, possible reset

Hi,I was going to try adjusting some of my router settings (MTU) but I need to insert a password in order to get to these settings. I haven't a clue what my password is so I think I need to reset my router and use the wifi password to gain access to ...

Wifi pod 2 ethernet ports green light slow speed

Hi, I have 1 gig broadband, hub 5 and three wifi pods. Ever since I have had the hub 5 I've had connection issues with a variety of devices. I have two wifi pods with one ethernet port and when connecting they have white light that flash. The newer p...

Hub4 WiFi password issue

I'm trying to change the WiFi password on the Hub4 but it keeps reverting back to the default password.I have contacted "support" via the 0345 454 1111 and spoke with someone there but this appeared to be a waste of my time.  The person on the phone ...