Seeing so many posts about Good, Bad & ugly Wifi, I thought I would post some suggestions for people out there. There are definitely good, midrange & poor routers with quite variable performance wifi. Never expect a mass market product to be the b...
UNDERSTANDING KEY ASPECTS OF WiFi WiFi is a somewhat notorious, though essential commodity. In many cases, when its behaviour does not meet the user’s perception of the claims made by the ISP (e.g. Virgin Media), the blame is quickly heaped on the IS...
POWER LEVELS & SNR: TECHNICAL PRIMER (Updated October 2016) PART A - APPLICABLE DOCSIS STANDARDS INTRODUCTION There are no precise numbers for power levels although you can be sure that the numbers offered as optimal here will not be the c...
Hi how do I order the Wi-Fi pods as can’t get the connect app to work?
A month ago I was called by VM offering me an upgrade. They were amazingly vague as to what benefits I would really see; 200Mbps to 500Mbps I didn't really need, losing a couple of channels that were not regularly watched anyway, better WiFi that I s...
Like all the other posters on here, used to be a customer of virgin at a previous address, now have just moved house and taken out a new contract but cannot sign-in to the new account, it just brings up details of the old account. Rang customer servi...
Hi there could you please tell me what I should do to contact the customer service , I need someone to come and fix my broadband, because it works and cuts in the same time, I think the problem is in the open reach in the wall, because it's in a d...
Yesterday our WiFi started running very poorly for a few hours followed by no connection at all. We have tried rebooting it and resetting it but nothing seems to work. All the lights just constantly blink very quickly. Also this may have nothing to d...
Could someone please help? I am at my either rnd with Virginmedia.After living here for over a year my landline is still not working. Virgin have bern out several times to look at it but it's still not resolved.It works for a few days, then nothing. ...
I keep getting asked to sign into the ZyXEL configuration interface for my virgin WiFi network. The normal WiFi stops working at this time. This prompt goes away if I reboot the system but its happening more frequently now. Any ideas?
Hi,so i have recently joined the 1Gig Broadband service. All is well and and the speed is optimal. I have noticed that there is no wifi coverage or very little in my lounge. I have scanned all the other rooms in the house using the Virgin Media Conne...
Hi,my hub 3 has been working in modem mode for some time. once I install the new hub 5, do I simply change that to modem mode? No other steps required? im mindful that I don’t want anything else to go wrong in the process.any help would be appreciate...
Hi all. What is inside the self install cable? It's crap and falls off every other day. I want to fit screwed RG6 but just unsure if it'll work that way or does it need a suppressor or something else fitting to my plain RG6?
So my internet has been up and down since the beginning of December!! Several engineers attended, changed router etc etc I’ve said from day one, it’s a problem at the box in the street down the road. An engineer finally came around the 6th February a...
