Resolved! How do I order the Wi-Fi pods?
Hi how do I order the Wi-Fi pods as can’t get the connect app to work?
Forum Posts
UNDERSTANDING KEY ASPECTS OF WiFi
UNDERSTANDING KEY ASPECTS OF WiFi WiFi is a somewhat notorious, though essential commodity. In many cases, when its behaviour does not meet the user’s perception of the claims made by the ISP (e.g. Virgin Media), the blame is quickly heaped on the IS...
Getting a better Wireless Network Signal
Seeing so many posts about Good, Bad & ugly Wifi, I thought I would post some suggestions for people out there. There are definitely good, midrange & poor routers with quite variable performance wifi. Never expect a mass market product to be the b...
POWER LEVELS & SNR: A TECHNICAL PRIMER (updated October 2016)
POWER LEVELS & SNR: TECHNICAL PRIMER (Updated October 2016) PART A - APPLICABLE DOCSIS STANDARDS INTRODUCTION There are no precise numbers for power levels although you can be sure that the numbers offered as optimal here will not be the c...
Hub status data - understanding network log messages
N Warning: Long, dull, a bit technical. NHaving needed to repeat myself a few times, I thought I'd share my understanding of what you might find in a Hub 3's network log when things go wrong, and what it means. First of all, this post is based on my...
Resolved! What do these boxes do or are for?
Hi all,I recently moved house and there are a number of these boxes (in the picture below) all over the house. I've got my Virgin Router set up in the kitchen and that works fine but all these boxes look to have been disconnected when the previous ow...
Resolved! I changed the hub 5 password and cannot remember it?
I received my hub 5 I think I may have changed the password. I can't login to switch 2.4 to add devices.
Hub 3 wifi speed to devices intermittent
Hi We have a Hub 3 - volt M250 package with one pod (awaiting delivery of a 2nd). The signal strength is so intermittent and slower than ever before. I cannot get to speak to a real person!! I have rest my hub, re connected the virgin connect app, ...
Connection Dropping - High Latency - Pre & Post RS Errors
Issue: I have been experiencing regular drop outs, high latency & slow speed for weeks if not months now and nothing ever gets resolved. Off-shore phone support is useless and have said "we will monitor for 30 days and get back to you" I WFH and can'...
No Wi-Fi and broken data
Ok so, I’ve having trouble with a deal I’m getting from virgin, I’m supposed to be getting a o2 sim deal of 100gb (unlimited calls/texts too I believe), so far I’ve used half (50gb) and apparently I have reached my monthly limit.On top of that I was ...
Re: Internet drops out at midnight several times a week.
I also now experience this late evening disconnection that happens most evenings in the week. I think this started about 6 months ago. It is not WiFi but the broadband itself as my devices that are wired directly to the router via ethernet cables are...
Internet cuts out for around 30 seconds frequently
Hi,As the title says my internet keeps on disconnecting for around 20-30 seconds and then will reconnect.This is such a pain as it happens at least once every hour. I am a gamer and cannot play anything as I keep getting disconnected and it is imposs...
Hub5 Firmware Update
Hi all,Just had my hub 5 reboot tonight and noticed a new version number - LG-RDK_6.9.22-2302.6Was curious if anyone else has noticed this on their routers and if there’s a changelog available by any chance?Thanks!
Internet intermittence (Manchester area)
Keeping this short. issues with broadband for over 9 weeks, connection keeps dropping, several times a day every day, they’re aware of the issue in area and it’s complicated and their working on this, was given a date for 23rd from the 8th, now it’s ...
Resolved! Hub & 360 TV in different rooms via 2 outside cable ins?
We already have a broadband hub in one room at the front of the house where it's plugged in to a playstation via ethernet (for that super fast / lag free online gaming).We'd like to replace our Sky TV with a Virgin 360 TV box in the living room - two...
