Networking and WiFi
For queries with home networking and all things WiFi
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UNDERSTANDING KEY ASPECTS OF WiFi

UNDERSTANDING KEY ASPECTS OF WiFi WiFi is a somewhat notorious, though essential commodity. In many cases, when its behaviour does not meet the user’s perception of the claims made by the ISP (e.g. Virgin Media), the blame is quickly heaped on the IS...

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Sephiroth by Alessandro Volta
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Getting a better Wireless Network Signal

Seeing so many posts about Good, Bad & ugly Wifi, I thought I would post some suggestions for people out there.   There are definitely good, midrange & poor routers with quite variable performance wifi.  Never expect a mass market product to be the b...

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Hub5 Issues

Hi there!I've had to reset my Hub5 3 times already today, as it keeps losing connection. I checked the status in the area, and it reports as fine. When I do a test from the broadband page, it says I need to reboot the hub again, after just having don...

nick67 by Joining in
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  • 1 replies
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SS15 5JA internet down

Internet had been off for nearly 36 hours and we are unable to speak to anyone which is shocking. The timeline to fix the fault is continually extended with no resolution. We are now being sent incorrect messages saying thr issue has been resolved wh...

ZoeB18 by Joining in
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  • 3 replies
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Internet not working

2 days now had solid red light occasional white flashing tried all the usual reset amd turn of amd on checked all wires still not working my neighbour over road is same for the same amount of time 

Chaos22 by Joining in
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  • 0 replies
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Random disconnects

For the past week or two I've been experiencing random disconnects for around 1-2 seconds which will disconnect me from discord/kick me from games.The disconnects happen so quickly it doesn't seem like BQM catches it.I'm also using Ethernet.  

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New hub 3, can’t connect app

Hey, wondering if anyone can help with a solution. My old hub 3 was connected on the VirginMediaConnect app but was replaced today for a new hub 3. I’m all set up on my devices and trying to link the new hub to the app, but I’m getting the below erro...

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JL3333 by Joining in
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  • 5 replies
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Wifi signal disappeared

Hi I get issue with my Hub5 my TV and also TV box and Xbox one  loss the connection with Virgin hub 5 after they not able to find my WiFi when I search for it until I have restarted the hub they will able to see it but could get to same issue in any ...

Gaz7 by Joining in
  • 313 Views
  • 4 replies
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Noisy rocking CATV Manhole cover

I am seeking help for a recurring CATV manhole issue, just outside our property.First of all here is a 4 second video tells what is happening at the moment.The manhole cover is generating a metal clank noise every time a vehicle is driven on it.Unfor...

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VPN Drops out off Virgin router

HelloI have Virgin wi fi and use it to connect to work from home through a VPN. It's very weird but very randomly the VPN seems to drop and I loose my ability to carry on working. The router looks fine and my mobile phone never drops from its wi fi c...

ashbuck by Tuning in
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  • 11 replies
  • 0 kudos