Resolved! How do I order the Wi-Fi pods?
Hi how do I order the Wi-Fi pods as can’t get the connect app to work?
Hi how do I order the Wi-Fi pods as can’t get the connect app to work?
UNDERSTANDING KEY ASPECTS OF WiFi WiFi is a somewhat notorious, though essential commodity. In many cases, when its behaviour does not meet the user’s perception of the claims made by the ISP (e.g. Virgin Media), the blame is quickly heaped on the IS...
Seeing so many posts about Good, Bad & ugly Wifi, I thought I would post some suggestions for people out there. There are definitely good, midrange & poor routers with quite variable performance wifi. Never expect a mass market product to be the b...
POWER LEVELS & SNR: TECHNICAL PRIMER (Updated October 2016) PART A - APPLICABLE DOCSIS STANDARDS INTRODUCTION There are no precise numbers for power levels although you can be sure that the numbers offered as optimal here will not be the c...
N Warning: Long, dull, a bit technical. NHaving needed to repeat myself a few times, I thought I'd share my understanding of what you might find in a Hub 3's network log when things go wrong, and what it means. First of all, this post is based on my...
Over the last few weeks, I have been suffering from intermittent broadband dropouts; some lasting a 20 seconds, whilst others lasting 5 minutes.Checking the Hub logs, I can see several errors relating to SYNC Timing Synchronization failures and high ...
First time posting. I am needing to move my router from my living room to my hallway. Happy to pay the £25 fee but how do I go about booking an engineer to come out? The website just keeps taking me in circles.Many ThanksLeanne
Since the 22nd of October, we have been having issues accessing epic games (fortnite,fallguys,rocket league) and also the eon app, and a few other websites. We have been back and forth with epic, PlayStation and virgin and noone is accepting fault. W...
Virgin Superhub 3 on M125 has been having intermittent drop out and freeze when trying to connect cell phone and also when watching Channel 4 and U TV for over 12 months and now becoming more frequent.Have spoken with support but no resolution.I have...
Hi there did you ever get this resolved? I am having the same problem with my Hub5
I have recently ( 4 weeks ago) taken Virgin media broadband 350 connection on Volt package with o2 sim with hub 3. Right from day 1, I am having huge wifi and connectivity issues. Initially they installed in a room that was easy for the engineer to ...
I recently got upgraded to a Hub 5 and Gig1 fibre as part of a volt upgrade. I was previously on the M500 package with hub 3.0 and had similar issues, just not as frequently. I never mentioned it before as due to work commitments i had no time for on...
Hello, I am experiencing the same issue with the hub 3.0. Called VM, but told to wait........ [MOD EDIT: Post split to create own thread]
I currently have a Hub 3 and have had this for years and years (probably when it was first released) !Never really had any issues with it if I'm honest - speeds are good (I consistently get over 350Mbs on a wired connection on my 350Mb Broadband ser...
I phoned Virgin about a router issue. The guy on the phone was good but when I went to collect the replacement router from the collect+ place today they've sent me 5!!!! Virgin - do you want to collect the 4 I don't need??
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