POWER LEVELS & SNR: TECHNICAL PRIMER (Updated October 2016) PART A - APPLICABLE DOCSIS STANDARDS INTRODUCTION There are no precise numbers for power levels although you can be sure that the numbers offered as optimal here will not be the c...
Hi how do I order the Wi-Fi pods as can’t get the connect app to work?
Hi all, I noticed for the first time today that the usual virgin media WiFi network isn't there on the tube. Is this being phased out? [MOD EDIT: Please see update on post 111 here]
UNDERSTANDING KEY ASPECTS OF WiFi WiFi is a somewhat notorious, though essential commodity. In many cases, when its behaviour does not meet the user’s perception of the claims made by the ISP (e.g. Virgin Media), the blame is quickly heaped on the IS...
Seeing so many posts about Good, Bad & ugly Wifi, I thought I would post some suggestions for people out there. There are definitely good, midrange & poor routers with quite variable performance wifi. Never expect a mass market product to be the b...
N Warning: Long, dull, a bit technical. NHaving needed to repeat myself a few times, I thought I'd share my understanding of what you might find in a Hub 3's network log when things go wrong, and what it means. First of all, this post is based on my...
I have a Netgear Orbi RBR50 and RBS x4. I have my hub 4 in modem mode and linked to the WAN port of my RBR50. I have a Think Broadband account and want to monitor my broadband as it drops for no reason several times a day and the Orbi RBR50 flashes w...
Hi I have just moved to a new rented property where the tenancy is only 12 months.Are there any 12 month minimum contracts available for broadband only? As online I can only see 18 months minimum contract...
I have error messages on the Wi-Fi app saying there is conflict. I have tried using the app to resolve it but it doesn’t work. Have tried rebooting router many times and restoring to factory settings. Is there anything else I can try?  
Long story short, laptop and stuff connect just fine to the internet, at least I can actually get on here to type this out. However my phone is left on connected no internet, both are in the same room and on at the same time so wth is up with this **...
Hi. I posted a week or so ago about getting the wire from the Omni box rerouted around the house rather than having the wiring inside running around doors. An operative came out today and said it couldn't be done because of wiring needing to be highe...
It finally works!After several months of trying I have finally got my VM Connect android App to connect to my Hub5.Through very poor local service (OX1 - Postcode), I have had my hub3 replaced with hub5 and ever since the VM Connect App would never d...
Hi, my hub3, which I have had for almost 6 years, has recently started showing a solid red power light instead of the normal white light. Internet connectivity is all good and all my devices can still successfully connect to WiFi.Although the hub its...
Like others I am getting the conflicting settings message in the Connect app. Nothing has changed in my configuration and the app worked fine a while ago. Has anybody out there successfully resolved the issue?
Hi, the white broadband cable that goes from the wall to the router is broken, how can I get a new one? Thanks
Noticed a solid red power light on hub 3. It stands upright and with unrestricted ventilation although always feels hot. Powered off overnight but same problem this morning when powered back on. Have got internet on wired PC but wi-fi no longer worki...
