Resolved! How do I order the Wi-Fi pods?
Hi how do I order the Wi-Fi pods as can’t get the connect app to work?
Forum Posts
UNDERSTANDING KEY ASPECTS OF WiFi
UNDERSTANDING KEY ASPECTS OF WiFi WiFi is a somewhat notorious, though essential commodity. In many cases, when its behaviour does not meet the user’s perception of the claims made by the ISP (e.g. Virgin Media), the blame is quickly heaped on the IS...
Getting a better Wireless Network Signal
Seeing so many posts about Good, Bad & ugly Wifi, I thought I would post some suggestions for people out there. There are definitely good, midrange & poor routers with quite variable performance wifi. Never expect a mass market product to be the b...
POWER LEVELS & SNR: A TECHNICAL PRIMER (updated October 2016)
POWER LEVELS & SNR: TECHNICAL PRIMER (Updated October 2016) PART A - APPLICABLE DOCSIS STANDARDS INTRODUCTION There are no precise numbers for power levels although you can be sure that the numbers offered as optimal here will not be the c...
Hub status data - understanding network log messages
N Warning: Long, dull, a bit technical. NHaving needed to repeat myself a few times, I thought I'd share my understanding of what you might find in a Hub 3's network log when things go wrong, and what it means. First of all, this post is based on my...
Slow Speeds on Ethernet but Normal Speeds on Wifi
Hey I Recently Upgraded to GIg 1 Internet but I've been having a strange problem to where my speed on ethernet is slower that my speed on Wi-Fi I'm using the cable that came with the box and I've been up to 500-600Mbps but nowhere near the speeds I'v...
HUB 5 not connecting WINDOWS devices
We have had our Hub 5 now a year and a half at lest I’m guessing.This last week it has taken a dislike to EVERY computer we have that is Microsoft OS. All the Apple laptops we have , no problem. Neither too are all the consoles, phones , pads etc ….....
Some devices not connecting to Hub 4
Recently one of the devices I have connected to wifi dropped out and would not let me reconnect it to wifi. It's a datalogger for my PV inverter and had worked fine since it was installed 3 months ago. While investigating I found that my phone woul...
Wi-Fi pod flashing blue
After having issues with my broadband the other day and eventually it sorting itself out I have found my Wi-Fi pod is just continuously flashing blue. I’ve tried resetting the hub, switching off pod and even moving it to same room as my hub. Howeve...
Internet Access Denied
The dreaded flashing green arrows and internet Access Denied Hub 3.0 status report suddenly about an hour ago. Rebooted several times. Wen and phone status report no broadband issues. Technician booked for three days time. What's the betting it actua...
Resolved! Hub 5x WiFi to garden room?
Hi, Firstly my knowledge of WiFi etc is limited so please bare with me.I used to have sky broadband in the house then I had a cable ran down the garden into the garden room where i connected an old router in to have WiFi down there. I have recently h...
WPS
Got a Hub 4 trying to connect a cannon printer wirlessley through the WPS button, when I press it for 2 seconds the light turns blue and blinks, but after everything is done solid blue, the printer does not conect. the problem i have when I have sear...
Ethernet, not working on HUB 5
New customer, virgin media. I have since received a Hub 5 and set up and installed successfully, this week I tried plugging in a UniFi dream machine pro via the 2.5 gig connection. Unfortunately, this week I tried plugging in a UniFi dream machine pr...
Resolved! Macbook/Ethernet adapter/Hub 3 - No DHCP
I have an USB-C hub with ethernet. I have keyboard, mouse, power (usb-c), hdmi and ethernet connected to it. Plugged into my work laptop (Lenovo notepad) everything works straight off as expected. When I plug it into my Macbook Air (M2 running Son...
NTL Box - equipment doesn't fit?
(Apologies if this is posted in the wrong category) Hi, I've recently moved into a property which has an old NTL box and a virgin media point which is in the picture below. The cable that I've received with my hub doesn't fit into the old NTL box, a...
