POWER LEVELS & SNR: TECHNICAL PRIMER (Updated October 2016) PART A - APPLICABLE DOCSIS STANDARDS INTRODUCTION There are no precise numbers for power levels although you can be sure that the numbers offered as optimal here will not be the c...
Hi how do I order the Wi-Fi pods as can’t get the connect app to work?
Hi all, I noticed for the first time today that the usual virgin media WiFi network isn't there on the tube. Is this being phased out? [MOD EDIT: Please see update on post 111 here]
UNDERSTANDING KEY ASPECTS OF WiFi WiFi is a somewhat notorious, though essential commodity. In many cases, when its behaviour does not meet the user’s perception of the claims made by the ISP (e.g. Virgin Media), the blame is quickly heaped on the IS...
Seeing so many posts about Good, Bad & ugly Wifi, I thought I would post some suggestions for people out there. There are definitely good, midrange & poor routers with quite variable performance wifi. Never expect a mass market product to be the b...
N Warning: Long, dull, a bit technical. NHaving needed to repeat myself a few times, I thought I'd share my understanding of what you might find in a Hub 3's network log when things go wrong, and what it means. First of all, this post is based on my...
I also now experience this late evening disconnection that happens most evenings in the week. I think this started about 6 months ago. It is not WiFi but the broadband itself as my devices that are wired directly to the router via ethernet cables are...
Hi,As the title says my internet keeps on disconnecting for around 20-30 seconds and then will reconnect.This is such a pain as it happens at least once every hour. I am a gamer and cannot play anything as I keep getting disconnected and it is imposs...
Hi all,Just had my hub 5 reboot tonight and noticed a new version number - LG-RDK_6.9.22-2302.6Was curious if anyone else has noticed this on their routers and if there’s a changelog available by any chance?Thanks!
Keeping this short. issues with broadband for over 9 weeks, connection keeps dropping, several times a day every day, they’re aware of the issue in area and it’s complicated and their working on this, was given a date for 23rd from the 8th, now it’s ...
We already have a broadband hub in one room at the front of the house where it's plugged in to a playstation via ethernet (for that super fast / lag free online gaming).We'd like to replace our Sky TV with a Virgin 360 TV box in the living room - two...
I work in IT and been a customer since the late 90s. Done the switch off switch on thing.Seeing DNS issue. All queries returning 10.0.0.1. 194.168.4.100 not responding to pings.Happening elsewhere?
  Had TV 3x box 1 in liveing room 2 in bed room and 1gb speed upgrade upload speed low and lots of pre errors and a couple of T3 timeout been checking all house cabling and find a isolator cable on the bed room TV box and not on the main line
Hi all,I have been having issues with slow bb speeds and intermittent signal across the house for a while now, but has been awful for the last 48 hours. The lights on the hub go from bright white solid, to bright white flashing, then to dim white for...
My new hub 5 won't connect to my media app
Recently had virgin connected after being with BT. Wired connection with TV works fine but wireless connection with devices drops out routinely in the morning and evening for a good 30 minutes minimum each time. Every day this happens. Tried turning...
