POWER LEVELS & SNR: TECHNICAL PRIMER (Updated October 2016) PART A - APPLICABLE DOCSIS STANDARDS INTRODUCTION There are no precise numbers for power levels although you can be sure that the numbers offered as optimal here will not be the c...
Hi how do I order the Wi-Fi pods as can’t get the connect app to work?
UNDERSTANDING KEY ASPECTS OF WiFi WiFi is a somewhat notorious, though essential commodity. In many cases, when its behaviour does not meet the user’s perception of the claims made by the ISP (e.g. Virgin Media), the blame is quickly heaped on the IS...
Seeing so many posts about Good, Bad & ugly Wifi, I thought I would post some suggestions for people out there. There are definitely good, midrange & poor routers with quite variable performance wifi. Never expect a mass market product to be the b...
I received the new hub 5 and had a nightmare setting it up. I changed the SSID to the same as the old Hub 3. Set up all of the 5Ghz devices (Echo dot) and proceeded to set up my plugs on 2.4Ghz. Halfway through everything disconnected and I had to f...
Like many others here I cannot disable channel optimization on my Hub 5.I make the changes to disable, the hub reboots, and channel optimization is automatically re-enabled. The channels it picks for me are literally the most congested. I can identif...
I've been with Virgin for about 4 months and at the start it was fine no issues then about 2 months in I constantly get these lag spikes where I basically lose Internet connection despite it indicating I'm connected. Games wouldn't work and websites ...
Hi all, I moved to Gig1 a year or two ago but still use a Hub 4. I was under the impression we'd get a 5 at some point but that day never came. Phoned VM and was told it would cost me to get a Hub 5. Seems daft given the Hub 4 doesn't have Wi-Fi 6 or...
About 2 weeks ago, we lost broadband early one morning, it was planned maintenance in the road. Up until this point my Hub4 (modem mode) and ASUS 6600 devices have been running without any issues. When the broadband came back on, all the settings on ...
Hi, I seem to be having an this issue with my Hub 3 again. This last happened 26th march 2022. Its constantly having a solid red light. And engineer came out to replace it but is now having this issue. I have checked all connections, it is in a well ...
Hi everyone, I had an engineer come install tv and broadband yesterday. The TV box and broadband router have a constant orange light showing. I can connect an xbox to the WiFi but 2 gaming pc's that are in the same room can not connect, they won't ev...
For the past week ping times have been quite awful. I’m on the 1Gbps service and until recently I wouldn’t have a problem approaching that speed.3.0 Downstream channelsChannelFrequency (Hz)Power (dBmV)SNR (dB)ModulationChannel ID223070000004.50000033...
Hi,I'm looking to confirm what I have been told but Virgin Media over a chat regarding my network. I have a Hub 3, Volt 250 and 2 WiFi pods. A house on 3 floors (ground, mid and loft extension, rear kitchen extension with the Hub 3 in the loft office...
I had a problem with my Desktop connecting to the network . I was put through to a dept. called Gadget Rescue Essentials who explained that if i joined this they would fix my problem and any other future problems . I was told this was on a no fix no ...
