POWER LEVELS & SNR: TECHNICAL PRIMER (Updated October 2016) PART A - APPLICABLE DOCSIS STANDARDS INTRODUCTION There are no precise numbers for power levels although you can be sure that the numbers offered as optimal here will not be the c...
Hi how do I order the Wi-Fi pods as can’t get the connect app to work?
Hi all, I noticed for the first time today that the usual virgin media WiFi network isn't there on the tube. Is this being phased out? [MOD EDIT: Please see update on post 111 here]
UNDERSTANDING KEY ASPECTS OF WiFi WiFi is a somewhat notorious, though essential commodity. In many cases, when its behaviour does not meet the user’s perception of the claims made by the ISP (e.g. Virgin Media), the blame is quickly heaped on the IS...
Seeing so many posts about Good, Bad & ugly Wifi, I thought I would post some suggestions for people out there. There are definitely good, midrange & poor routers with quite variable performance wifi. Never expect a mass market product to be the b...
N Warning: Long, dull, a bit technical. NHaving needed to repeat myself a few times, I thought I'd share my understanding of what you might find in a Hub 3's network log when things go wrong, and what it means. First of all, this post is based on my...
Hi Virgin,Continous outages in our area with the broadband at the minute, had about 4 this week, downtime varies from 20 minutes to a few hours and we’ve only had the service since June. It’s happened frequently particularly recently and is unaccepta...
I’ve been having regular connectivity issues with VM fibre broadband for over a month. Almost every other day there are drop outs lasting 15 minutes and sometimes hours. I first reported an issue via the website status checker around the 10th July. H...
Why is it so hard to order a free WiFi Pod which I am entitled with my package? I have run speed tests in the Connect App showing in one room a speed of 10MB. But no option to order a Pod in the Connect App. I have logged in to my account on the w...
I play online games every weekend,and the upload speed is keeping slow or 0 mbI already is 1gb fibre package a month and your promotion said that will not affect the download and upload speed!
what's wrong with the wifi signal?I pay £45 a month for the 1gb,now the wifi is just 119mb download and o mb upload?and also the hubs speed 0 mb upload!what's the problem
Hello,I recently got connected with Virgin Media broadband. Since the beginning, my router has frequently been disconnected from the virgin server and restarted very frequently causing loss of internet for at least 15 minutes per episode. This has be...
I have Orbi RBR50 routers connected to a Hub 5 at the moment. This is fine, but the Hub 5 is a Wifi 6 device and the Orbis are all Wifi 5.I was wondering about replacing the Orbis with intelligent wifi pods now I hear they're compatible. But I don't ...
Helloso I currently have a hub3 with naff wifi range and i've been unsuccessful in persuading VM to send me a hub4 or 5.I've decided to buy my own router but I'm currently using a number of the old style Wifi powerline boosters to extend my wifi cove...
I am in area 14.(BD2 1LJ) Every so often we are getting a drop in broadband service. This is random and infrequent. The hub 4 begins to flash. After restarting by either switching off and on and or resetting it clears. The last time was about an hour...
I've been experiencing an extremely slow broadband speed for a few weeks now. I have an M350 package, previously speedtest would very consistently show speed in the 350 Mbps range, lately it's been around 8-11 Mbps so clearly something is off. No ch...
