Networking and WiFi
For queries with home networking and all things WiFi
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UNDERSTANDING KEY ASPECTS OF WiFi WiFi is a somewhat notorious, though essential commodity. In many cases, when its behaviour does not meet the user’s perception of the claims made by the ISP (e.g. Virgin Media), the blame is quickly heaped on the IS...

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Sephiroth by Alessandro Volta
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Getting a better Wireless Network Signal

Seeing so many posts about Good, Bad & ugly Wifi, I thought I would post some suggestions for people out there.   There are definitely good, midrange & poor routers with quite variable performance wifi.  Never expect a mass market product to be the b...

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Resolved! Going round in circles with VM tech ‘support’

Hi allFor around 6-8 weeks now, we’ve been having problems with our broadband (SH4) - namely intermittent drop-outs at all times of day and night.I’ve made countless phone calls, done dozens of reboots and factory resets. An engineer has been out. He...

Resolved! ARP Cache Duration?

Can anyone confirm what the ARP Cache duration is from VM?My Hub 3.0 is in modem mode connected to a Ubiquiti Dream Router (UDR). I've been having some issues with the modem disconnecting from the UDR.  Ubiquiti tech support have asked me to adjust t...

Hub 5 keeps disconnecting

Hello my hub 5 keeps disconnecting continuously... Flashing white and losing connection. So frustrating. I've tried resetting it. I've tried disconnecting devices .. but nothing improves it. 

network installation of wifi broadband router

hi ,I have get connected with this service provider and after getting my all the details ( bank details , name , post code and house number ) they have deliver me a wifi router ( hub 3) with the cables and but in my home Their is no any fiber socket ...

kalana by Joining in
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Wifi hub 3

I've bought a hub 3 self start and I've tried connecting it and it has its own special circle connection which the house doesn't have. We need an engineer to come and install one but I can't seem to find where I can do this on the website. Any help w...

HRumbles by Joining in
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Wifi Drops Out

Hi, I have been having issues with my wifi dropping out for quite a while now. Most evenings after 8pm my tablet and my wifes ipad experience frequent dropping of the internet. Restarting the tablets or restarting the hub sorts it for a while but it ...

Peelde by Joining in
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Resolved! Wifi network showing "Saved" but won't connect

Ona Lenovo Tab 11 Plus. After one of Virgin's numerous recent internet issues this tablet is unable to connect to the home WIFI. All other mobiles and tech connect as normal. I haven't had to do anything, as usual, when the internet came back on all ...

How to order Wi-Fi Pods

Hi,looking to order Wi-Fi Pod for our home not sure where or how this can be done. Can anyone advise please? We’ve ran several scans using the app of our home. Outside of the living room (where the hub is situated) Wi-Fi connection and speeds drop of...

JakeMcC by Joining in
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