Resolved! How do I order the Wi-Fi pods?
Hi how do I order the Wi-Fi pods as can’t get the connect app to work?
Forum Posts
UNDERSTANDING KEY ASPECTS OF WiFi
UNDERSTANDING KEY ASPECTS OF WiFi WiFi is a somewhat notorious, though essential commodity. In many cases, when its behaviour does not meet the user’s perception of the claims made by the ISP (e.g. Virgin Media), the blame is quickly heaped on the IS...
Getting a better Wireless Network Signal
Seeing so many posts about Good, Bad & ugly Wifi, I thought I would post some suggestions for people out there. There are definitely good, midrange & poor routers with quite variable performance wifi. Never expect a mass market product to be the b...
POWER LEVELS & SNR: A TECHNICAL PRIMER (updated October 2016)
POWER LEVELS & SNR: TECHNICAL PRIMER (Updated October 2016) PART A - APPLICABLE DOCSIS STANDARDS INTRODUCTION There are no precise numbers for power levels although you can be sure that the numbers offered as optimal here will not be the c...
Hub status data - understanding network log messages
N Warning: Long, dull, a bit technical. NHaving needed to repeat myself a few times, I thought I'd share my understanding of what you might find in a Hub 3's network log when things go wrong, and what it means. First of all, this post is based on my...
Broadband issues & getting nowhere with virgin.
Hi all,im coming here as a last resort as I’ve ran out of ideas. I started having issues with my internet around end of November / beginning of December I first raised the issues to virgin 1st December where they tried some remote fixes which if anyt...
Security warning after IOS 17 update
I have an issue with WIFi on my phone since I updated to IOS 17.2.1. I now get a privacy warning (see pic below). I have a hub 3. I am not tech savvy and have no idea what this means. Can anybody give me a step by step answer as to how I can fix this...
Complaints
After ringing / online chat / messaging / emailing : and writing a letter to Virgin, I find myself here for the first time. I had easily received the worst service imaginable from Virgin since the start of December last year.simply put they have LIED...
WiFi outage
Broadband keeps dropping out Tn233ja ashford..Any update as to when this fault is going to be rectified ? Intermittent since yesterday lunchtime.
Wifi Issue
hey everyone having a bit of an issue with my wifi but il explainjust on the 17/01/24 at about 12.15am my internet went down but it was fine on my tabletthen on the 18/01/24 it still wasnt back fully but at about 11am my wifi on my tablet went out & ...
Red light on hub
Hi guys , my hub is showing a red light for the last 2 weeks, before used to be white. I reset it and still no change, also if I go into the bedroom, literally a paper thin wall away the signal keeps dropping on my mobile. Anyone can help? I tried VM...
Resolved! Poor connectivity and customer service not sending pods
Hi Everyone!I feel like crying out of sheer exasperation! I had virgin media installed on 23rd Dec 23- first week no issues. Since the 2nd week the connectivity has been terrible. Constant dropping out, can’t watch Netflix, can’t use zoom for work, m...
WiFi Pods
Evening, I have carried out a network scan within app and there are areas within the house that have a poor signal (including office). The app states that I can order WiFi pods, but doesn’t state how - not very helpful.I have tried customer services ...
Loss of 2.4 ghz WiFi
Hi , i was wondering if anybody was having the same issue as me.Last Sunday i discovered my Hub 3 wasn’t transmitting a 2.4ghz signal . After trying to fix it myself , i phoned Virginmedia . After a lengthy conversation and trying various things, a p...
Wifi Pods and VM connect App
Hi folks. I'm sure this has been answered before, but for the life of me I can't find it. The leaflet with the WiFi pod informs one that you can use the VM connect app to check the status of the pods? I can't see anything within the VM Connect that a...
