Networking and WiFi
For queries with home networking and all things WiFi
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UNDERSTANDING KEY ASPECTS OF WiFi WiFi is a somewhat notorious, though essential commodity. In many cases, when its behaviour does not meet the user’s perception of the claims made by the ISP (e.g. Virgin Media), the blame is quickly heaped on the IS...

WiFi House Attenuation.png
Sephiroth by Alessandro Volta
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Getting a better Wireless Network Signal

Seeing so many posts about Good, Bad & ugly Wifi, I thought I would post some suggestions for people out there.   There are definitely good, midrange & poor routers with quite variable performance wifi.  Never expect a mass market product to be the b...

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Resolved! Hub delivery

Mt installation is booked for tomorrow and I've still not received my hub when should it arrive by 

Ethernet connection not working - issue with DNS

It appears there is an issue just before the DNS symbol whilst trying to connect my LG Tv via Ethernet into a virgin media power line adapter that I have just reset and reconnected to the box successfully? I have checked my Tv for any issues with tha...


Ssid name change

I have a question about my wifi im on hub 4 theres this strange thing when my 5ghz ssid name would change to same name as my 2.4 ghz over night so it would display 2.4 only both being same name this never happened before im on gig1 network i noticed ...

WiFi pod needed

Can someone please tell me how to order a pod? I am new to virgin but am starting to regret that decision as the WiFi does not reach through my house to the computer! I am getting nowhere on the app! 

Wifi pod

I can’t get proper signals in my other living area. Kitchen and some other areas. So how can i order my first wifi pod? Virgin connect app does not help properly it always gives suggestions like may be you have too many devices connected reduce devic...

Qasim730 by Joining in
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Resolved! Can non 1 Gbps customers purchase a Hub 5 upgrade?

Hi - I'm currently on a 250 Mbps Virgin Media plan, but all my computers support WiFi 6E and I would like to improve my internet speeds (am currently only averaging about 25-30 Mbps, though quite often less), without having to run ethernet cable.I kn...

No Internet Connection

Over the last 4 days I have been having a persistent issue of having “no internet connection”. I have a solid green WiFi light on my hub and flashing green arrows. It goes down for hours at a time and then will come back on for a couple of hours befo...