Seeing so many posts about Good, Bad & ugly Wifi, I thought I would post some suggestions for people out there. There are definitely good, midrange & poor routers with quite variable performance wifi. Never expect a mass market product to be the b...
UNDERSTANDING KEY ASPECTS OF WiFi WiFi is a somewhat notorious, though essential commodity. In many cases, when its behaviour does not meet the user’s perception of the claims made by the ISP (e.g. Virgin Media), the blame is quickly heaped on the IS...
POWER LEVELS & SNR: TECHNICAL PRIMER (Updated October 2016) PART A - APPLICABLE DOCSIS STANDARDS INTRODUCTION There are no precise numbers for power levels although you can be sure that the numbers offered as optimal here will not be the c...
Hi how do I order the Wi-Fi pods as can’t get the connect app to work?
my gig 1 is terrible, my xbox shows a maximum of 10mbs when downloading and will even drop to kbs, what am i paying for?they say oh do a speed check that'll always show above 500 but im literaly unable to download anything unless it takes 4 days, for...
Hi folks,Hoping someone can help as I'm having no luck. My broadband seems to be going down very regularly at least three times an hour. It's making working very challenging as I rely on a remote desktop that needs constant connection.The Virgin Medi...
Hello i have had my router hub 2 ever since I joined, that is a long time surely I should receive a more up-to-date router is there any spare hub3 about to send me please?
I didnt find an appropriate community to post this, please let me know if there is somewhere more appropriate.During my diagnostics for my first post (Critical Sync timing failures) I saw the HUB 3.0 was taking 10-15 seconds to load each page.please ...
Hi can anyone let me know if the Virgin Media Wi-Fi on the TFL London Underground is no longer in use. I can’t see the SSID but sure I could last week. Just changed mobile networks but that shouldn’t interfere with that.Hope someone can let me know
Hi,My router has a constant red light. I have checked all connectors, unplugged, reset the router and the light is still red.I have never had a white light on my route (had it since Aug 22), it has always been orange and when I was setting it up I wa...
Does anyone know why virgin media customer service reps are so bad at their job? I've worked in customer service for years and my expectations aren't very high, but the people who work at virgin seem on another level of brain-dead. It's not just thei...
"2nd time in a week my Broadband has gone done. 1st time was for over 24 hours, now it's gone again. I phoned the service status line, which confirmed that there is a known issue that is "rather complex" and would be fixed asap. I go online via phone...
Hi,I was upgraded to the hub 5 some months ago and for the most part it's been really solid.Since two days ago however I am getting issues with the modem crashing and requiring a hard power reset to re-engage.Sometimes it will hold for a few hours ot...
Hi! I’ve just moved into a new place that already has Virgin Media. The brown box on the outside is next to the living room, so I assumed the white box on the inside would also be there. Turns out they’ve taken a wire around the edge of the house and...
