Resolved! How do I order the Wi-Fi pods?
Hi how do I order the Wi-Fi pods as can’t get the connect app to work?
Forum Posts
UNDERSTANDING KEY ASPECTS OF WiFi
UNDERSTANDING KEY ASPECTS OF WiFi WiFi is a somewhat notorious, though essential commodity. In many cases, when its behaviour does not meet the user’s perception of the claims made by the ISP (e.g. Virgin Media), the blame is quickly heaped on the IS...
Getting a better Wireless Network Signal
Seeing so many posts about Good, Bad & ugly Wifi, I thought I would post some suggestions for people out there. There are definitely good, midrange & poor routers with quite variable performance wifi. Never expect a mass market product to be the b...
POWER LEVELS & SNR: A TECHNICAL PRIMER (updated October 2016)
POWER LEVELS & SNR: TECHNICAL PRIMER (Updated October 2016) PART A - APPLICABLE DOCSIS STANDARDS INTRODUCTION There are no precise numbers for power levels although you can be sure that the numbers offered as optimal here will not be the c...
Hub status data - understanding network log messages
N Warning: Long, dull, a bit technical. NHaving needed to repeat myself a few times, I thought I'd share my understanding of what you might find in a Hub 3's network log when things go wrong, and what it means. First of all, this post is based on my...
VM connect app won’t find Hub 4
Hello,my VM connect app can no longer find my Hub 4. It was working fine but now has given up!I am connected to my wifi network and have tried switching off my hub and also reset my hub. Any other suggestions please
Geoblock on certain websites/apps
Hi, have started having issues were we appear to be geoblocked on some sites and apps. As an example disney+ now say we are not in a region that they support, the national lottery says we are outside of the UK.My IP is showing as a valid UK Virgin ad...
Wordpress website blocked - previously accessible
HiI use a website called geegeez.co.uk which I have been accessing via my Virgin Media Wi-Fi for over two years. I was on the site this morning but later today I am now receiving the following error:MalCare WordPress Security Plugin - Malware Scanner...
Weak Wi-Fi signal / ordering pod
Hey everyone, absolutely suffering from the same problem, office wifi is really bad and my work unfortunately depends on the WIFI availability as well. I also tried calling to get a pod by paying more but I got told the same bs that they will monitor...
Wi fi keep dropping
My wi fi keeps dropping so downloaded virgin connect app to check signal and if booster required. App can’t find my hub even though connected to wi fi and now it’s dropped again. Any idea how to fix
Gone Away email received
Hi,I recently tried opening a new account with Virgin after moving in to a new house. There was still a connection tied to the previous resident so I have received a gone away email rather than an order confirmation. I have spoke to the previous resi...
VM Connect App and WiFi Pods Not Working
Since yesterday morning, the VM connect app is no longer working. It no longer recognises my hub. My internet is working fine though. Also my Virgin White WiFi pod is just flashing white now and has been since yesterday morning. Could be related to ...
VM Connect cannot find hub 4
I can see that this has been raised before, but can’t see the solution.i have deleted and reinstalled the VM Connect App. I have reset the hub several times (full reset). I tried connecting to the hub using PC with ethernet cable and although passwor...
Ring Door Bell Problems
Anybody else started having connection problems to their Ring devices in the last few days?I have 3x devices a doorbell and 2x stick up cameras, had them for a while now and they’ve been working perfectly, then all of a sudden a couple of days ago I’...
Cannot connect to Signal when using Virgin Media
Since 16 Apr, I am not able to connect to Signal (Messenger) whenver connect to Virgin Media broadband wifi. I have iPhone and Android mobile tested. Both are not working when connecting with wifi. It works immediately if we switch off the wifi and s...
