UNDERSTANDING KEY ASPECTS OF WiFi WiFi is a somewhat notorious, though essential commodity. In many cases, when its behaviour does not meet the user’s perception of the claims made by the ISP (e.g. Virgin Media), the blame is quickly heaped on the IS...
POWER LEVELS & SNR: TECHNICAL PRIMER (Updated October 2016) PART A - APPLICABLE DOCSIS STANDARDS INTRODUCTION There are no precise numbers for power levels although you can be sure that the numbers offered as optimal here will not be the c...
Seeing so many posts about Good, Bad & ugly Wifi, I thought I would post some suggestions for people out there. There are definitely good, midrange & poor routers with quite variable performance wifi. Never expect a mass market product to be the b...
Hi how do I order the Wi-Fi pods as can’t get the connect app to work?
HiOnce or twice a day my WiFi turns off for a few minutes and then back on again. This is really annoying.Any idea why this might be or how to resolve it?Many thanks
Good morning, I have been a Virgin 1gig customer for 2 years now and have recently upgraded to hub 5 from hub 4. Previous to this upgrade I hadn't experienced any connection issues at all but since getting hub 5 our connection has been unstable almos...
I have the new hub5 , very slow to connect my devices if the power or router drops out , it now seems that I have over 30 devices connected and now struggling to connect to any devices, if I reset the router some connect back and then immediately lo...
Hello,I have been experiencing intermittent broadband for the last week, making it very unstable and almost unusable. As I have a working from home contract, this is unacceptable. My big problem is the lack of an update and no contact details. There ...
Since around 10AM this morning we have been having trouble with the internet connection.I did try and call around 12 but couldn't understand what the customer service agent was saying.Area reference:06Multiple people appear to be effected by the issu...
Hi,can anyone tell me how you can find out your broadband has been disconnected from the internet.does any of the below mean it’s been disconnected.SYNC Timing Synchronization failure - Failed to acquire QAM/QPSK symbol timing;;CM-MAC=**:**:**:**:**:...
Hi...when I joined virgin media there phone mast went down and I was with out use of 3 mobile phones that they charged me for and because I used my land line because the mobiles they give me were not working because of there phone mast they charged m...
I was recently hit with a denial of service attack via playstation network. I have a dynamic IP address so I was able to get back online but I am wanting to know is my network still compromised?
This follows on from:https://community.virginmedia.com/t5/Forum-Archive/APN-settings-for-data/td-p/3597569but that post won't allow me to reply. I'm trying here because I'm fed up with going round in circles with Virgin's artificial (un)intelligent ...
Hi, I am in the same boat as ScottG99. A good three months of intermittent broadband. Engineers been out twice, equipment has been replaced and every time I call (which has probably used up 10 hours so far) I’m told the same thing - wait 24 hours. On...
