UNDERSTANDING KEY ASPECTS OF WiFi WiFi is a somewhat notorious, though essential commodity. In many cases, when its behaviour does not meet the user’s perception of the claims made by the ISP (e.g. Virgin Media), the blame is quickly heaped on the IS...
POWER LEVELS & SNR: TECHNICAL PRIMER (Updated October 2016) PART A - APPLICABLE DOCSIS STANDARDS INTRODUCTION There are no precise numbers for power levels although you can be sure that the numbers offered as optimal here will not be the c...
Seeing so many posts about Good, Bad & ugly Wifi, I thought I would post some suggestions for people out there. There are definitely good, midrange & poor routers with quite variable performance wifi. Never expect a mass market product to be the b...
Hi how do I order the Wi-Fi pods as can’t get the connect app to work?
Hub3: v10 hardware, NMS loaded software v9.1.2208.100IOS; 16.2 on iPad Pro 4th gen and also 1st gen ProVMConnect: v12.32.7Here’s a screen shot: Please advise what extra detail/process you require when performing further Factory Resets,Power Refreshes...
Hi folks,I ordered a router that was scheduled to arrive at my new address on Saturday 27th May 2023 for a Gig1 Fibre Broadband & Weekend Chatter package, but has not arrived yet. I have only received the order confirmation (with reference number) a...
I've been with ntlword/Virgin since the start and have had our broadband for as long as I can remember. Over the past year or so, our WiFi connection has been going down several times per day. We now have no WiFi at home which for a home worker is a ...
I have need of 5GHz wifi in my garage (for a Meta Quest 2 in air link mode).I have a Superhub 2ac that Virgin have said they don't want back. Is it possible to use it as a wifi switch?
For about a week now the upload speed has been extremely slow, to the point it is affecting general use of the internet.Every device I have connected is only getting 1-2Mb of upload, even devices wired in. Download seems fine. I called to report it ...
I'm having exactly the same issue. I can't use the Connect app in two of my bedrooms because WiFi does not even reach that far. I would like to order my first Pod but can't see how to do that without the app which doesn't work for me. Also a Volt cus...
I am a Volt customer. I have two black spots, one being my home office which is really problematic. I have used the connect app to check for black spots and it shows wifi is poor in these two areas. How can I order a wifi pod and is there an addition...
I have been with Virgin Media/NTL for over 25 years. Our broadband/wifi signal has always been excellent until last year when I upgraded to Volt and received the Hub3. The wifi signal is now very poor around the whole house, even within 6ft of the ...
Hi! I’ve tried to changed the name of account holder without any luck.i really have to sort this out asap. Please help!
Can you tell me how you open a Live Chat Window...?
