UNDERSTANDING KEY ASPECTS OF WiFi WiFi is a somewhat notorious, though essential commodity. In many cases, when its behaviour does not meet the user’s perception of the claims made by the ISP (e.g. Virgin Media), the blame is quickly heaped on the IS...
Seeing so many posts about Good, Bad & ugly Wifi, I thought I would post some suggestions for people out there. There are definitely good, midrange & poor routers with quite variable performance wifi. Never expect a mass market product to be the b...
POWER LEVELS & SNR: TECHNICAL PRIMER (Updated October 2016) PART A - APPLICABLE DOCSIS STANDARDS INTRODUCTION There are no precise numbers for power levels although you can be sure that the numbers offered as optimal here will not be the c...
Hi how do I order the Wi-Fi pods as can’t get the connect app to work?
Again today a total outage. Third time this week. This has been going on for months. All my smart devices are down and having to tether off my mobile 4G for internet - again.The Virgin Media Service Status page shows "no issues" with broadband, bu...
Hello Virgin Media,We have been suffering from an Area Issue since October 2022, the issue still has not been resolved.Why are we paying full price every month for a half functioning service? Please can you explain when this issue is expected to be f...
I was tring to get Destiny 2 working on the PS5. The game can connect to the internet and function but it uses p2p hosts and as soon as it I enter a multiplayer/public space it disconnects. It needs NAT 1 or certain ports forwarded.Set a static IP ad...
Do you have issues in NW6 at the moment (again!)? The service status checker says no problems with broadband but my router keeps cycling through the startup routine, connects for a couple of minutes, then drops the connection and repeats the process....
Hey, is there anyway to know what network VM have installed in a newsite? They have the same grey street furniture as other areas, but surely in a new development in a major town, they'd go and put FTTP in rather than their Coax? Premise is pre ducte...
Hi all.A couple of weeks ago the modem mode of my Hub 3 stopped working after 2 years of running without problem. I use the Hub 3 in modem mode with an Asus RT-AC86U connected to it. I use the RT-AC86U along with 2 other RT-AC86U's to provide a Wirel...
Hi,as the title suggests I have been experiencing intermittent internet for a while now and would love any guidance or help since it doesn't seem to be a temporary issue that resolves itself. This issue is both present on ethernet and Wi-Fi connectio...
Hi, how do you order a WiFi booster? It says to do it by the connect app, but that just sends you round in circles.
i am having some home renovations done at present and need to relocate my VM router and cable entry point to a first floor location. How can I arrange this ASAP as my builders are currently on hand to help route the cable underneath the floorboards ...
