UNDERSTANDING KEY ASPECTS OF WiFi WiFi is a somewhat notorious, though essential commodity. In many cases, when its behaviour does not meet the user’s perception of the claims made by the ISP (e.g. Virgin Media), the blame is quickly heaped on the IS...
Seeing so many posts about Good, Bad & ugly Wifi, I thought I would post some suggestions for people out there. There are definitely good, midrange & poor routers with quite variable performance wifi. Never expect a mass market product to be the b...
POWER LEVELS & SNR: TECHNICAL PRIMER (Updated October 2016) PART A - APPLICABLE DOCSIS STANDARDS INTRODUCTION There are no precise numbers for power levels although you can be sure that the numbers offered as optimal here will not be the c...
Hi how do I order the Wi-Fi pods as can’t get the connect app to work?
Hello everybody,I noticed a few months ago that the light on the front of my Hub had turned red, I wasn’t sure what this meant at the time but the Wi-Fi was not affected so I carried on as normal.Over the past few weeks we have really started to stru...
Hello guys, I need to open up a range of port and forward them to my computer. I using browser based program to test wther the ports are open or not. I used Advanced Settings/ Security/ Port ForwardingI entered the reserved Ip address of my Mac and ...
I have a broadband problem but I can't remember my memorable word in order to ask for support.
My address isn't listed on virgin, and requests to discuss this go unanswered.Our big house is split into 3 apartments. Basement, ground and first floor, we occupy the first floor. They must of been able to install cable here as it's previously been ...
Wifi working fine but I have a solid red light on the box. Have tried to reboot & switched the box off over night but still have this red night? Do I need a new box?
Hi! I switched on modem mode when connected my Velop mash system. Everything worked well, but then I needed to plug in my NVR in Hub5, as it is located next to it and requires LAN connection. Apparently, it did not work while Hub was in modem mode.I ...
Hi folks I'm looking for some advice.I've had this issue where I have had no upstream for a few months now. An engineer came out to fix the downstream issue (fitted attenuator). He said he couldn't do anything about the upstream but there should be e...
My WiFi signal drops out intermittently in both 2.5 & 5 GHz bands. It normally comes back after 4 or 5 minutes but occasionally I have to reboot the Hub3 to restore service. I have tried a factory reset but no joy.As it's impossible to speak to anyon...
I have been sent a new adaptor and have followed all instructions but it doesn't work. My hub is more than ten years old. Could this be a problem?
i have upgraded to the gig 1 package and the speed over wifi is amazing but i'm getting only about 40-50mbs download over ehternet. the upload speed is good on both wifi and ethernet. is there anything i can try to do to fix the speed?
