Networking and WiFi
For queries with home networking and all things WiFi
Showing results for 
Search instead for 
Did you mean: 

Forum Posts

Resolved! Wifi no longer visible on London underground

Hi all,  I noticed for the first time today that the usual virgin media WiFi network isn't there on the tube. Is this being phased out?     [MOD EDIT: Please see update on post 111 here]      

ruswit by On our wavelength
  • 141 replies
  • 1 kudos


UNDERSTANDING KEY ASPECTS OF WiFi WiFi is a somewhat notorious, though essential commodity. In many cases, when its behaviour does not meet the user’s perception of the claims made by the ISP (e.g. Virgin Media), the blame is quickly heaped on the IS...

WiFi House Attenuation.png
Sephiroth by Alessandro Volta
  • 0 replies
  • 58 kudos

Getting a better Wireless Network Signal

Seeing so many posts about Good, Bad & ugly Wifi, I thought I would post some suggestions for people out there.   There are definitely good, midrange & poor routers with quite variable performance wifi.  Never expect a mass market product to be the b...

Wifi Spectrum Bad.png Wifi Spectrum Good.png

Hub status data - understanding network log messages

N Warning: Long, dull, a bit technical. NHaving needed to repeat myself a few times, I thought I'd share my understanding of what you might find in a Hub 3's network log when things go wrong, and what it means.  First of all, this post is based on my...

Andrew-G by Alessandro Volta
  • 15 replies
  • 40 kudos

Resolved! VM connect app not detecting Hub 5

Hello.Recently had virgin media service installed with Hub 5. I would like to control the WiFi remotely by pausing individual devices. I understand the VM connect app can do this.However I'm struggling to get my VM connect app to detect the Hub 5.Tri...

Intermittent wifi

HelloOur wifi appears to not be working for the best, I have used the connect app and we get a not to bad a signal, problem is it keeps dropping out we can watch something for maybe 10 15 mins the the loading circle then we have to restart the whole ...

rebster by Tuning in
  • 2 replies
  • 0 kudos

WiFi Pod

Hi I am having issues with my new WiFi pod boosters. They are not connecting to the internet and one of them is not discoverable on the app despite showing the name of the booster on the app. How do I fix this? I was told to check that the MAC addres...

Returning intelligent WiFi pods

Hi community What’s the best way to arrange returning 2 of my 3 intelligent WiFi pods back to Virgin Media and having these 2 returned pods removed from my account. I no longer need 3 as everything is working with 1 pod. Thanks

ja5onh by On our wavelength
  • 2 replies
  • 0 kudos

Red light on hub 3

My hub 3 has had a solid red light for about 2 weeks , Now having annoying intermittent wifi issues all day as well , I’ve done all the internet checks and reset etc and all seems as it should be  . Its not hot but it is a little warmer to touch than...

Garnet1 by Joining in
  • 3 replies
  • 0 kudos

Flasshing green light

Since this morning, hub5 has been flashing green. Got no wifi for past 2hours, working from home today and im losing work time due to no wifi. Anyone had this problem? Or know of a solution? Any help would be appreciated as im losing patience with vi...

Shabay02 by Just joined
  • 1 replies
  • 0 kudos

1GB Upgrade Question

Hi all, I upgraded to 1GB from M250 via the Virgin Website on Jan 15th so it's not been activated yet but I'm wondering if I'll automatically be sent a Hub 5.0. There wasn't any mention of it in the confirmation email. I currently have a Hub 3.0.Than...

Marmo by Joining in
  • 2 replies
  • 0 kudos