Networking and WiFi
For queries with home networking and all things WiFi
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UNDERSTANDING KEY ASPECTS OF WiFi

UNDERSTANDING KEY ASPECTS OF WiFi WiFi is a somewhat notorious, though essential commodity. In many cases, when its behaviour does not meet the user’s perception of the claims made by the ISP (e.g. Virgin Media), the blame is quickly heaped on the IS...

WiFi House Attenuation.png
Sephiroth by Alessandro Volta
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Getting a better Wireless Network Signal

Seeing so many posts about Good, Bad & ugly Wifi, I thought I would post some suggestions for people out there.   There are definitely good, midrange & poor routers with quite variable performance wifi.  Never expect a mass market product to be the b...

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need new hub asap

hello last night my hub 4 started making a grinding sound and its the fan in the hub but internet is fine just the noise that u here in the room and wondering if its possablie to get a new hub ordered ive tried restarting and didnt help and i have a ...

Red light hub 3.0

I've got a permanent red light on my hub. I looked it up and the website said it's because the hub is hot. There is nothing around it so no ventilation issues. I have tried restarting it, doing a reset and turning it off for a few hours but in all ca...

Tracey_C by Joining in
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  • 3 replies
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Broadband down

Hi my broadband has just stopped for no reason just mine on the street … done all the checks on the hub but when I went outside the box was lose. Just looking to see if anybody knows if the output input lights being green and red are normal ?? Thanks...

mrsmonie by Joining in
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  • 2 replies
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Resolved! Docsis 3.1 & 1Gig issues

Was on the old 350 contract and Hitron router..........bullet proof with no issues at all.12 Aug upgraded to the 1Gig contract to support my businessThe line drops 5-6 times a dayCompletely unhelpful telephone support3 engineers visited all telling m...

CP_2022 by Joining in
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  • 11 replies
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Red light on router.

Good morning.Solid red light on router. After checking with the fault pages one says no problem with service.The other says fault in my postcode area the light has been red for days I don’t know which is which.Have done all the normal checks.Does the...

cathrh by On our wavelength
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  • 6 replies
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My area hits utilisation

So getting high spikes when my connection is idle.https://www.thinkbroadband.com/broadband/monitoring/quality/share/0ce3e6306e5de1f4976dbc8656e27d02fb1d2acf-23-03-2021   Still it could be worse.  

legacy1 by Alessandro Volta
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  • 53 replies
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Crap WIFI service

Absolutely terrible service by virgin media. fire stick works, Amazon prime works, smart TV works… iPhone connects and stays connected however after around 2-5 minutes things just stop. Switch to mobile data and hey presto I’m back online. Switch bac...

Ring doorbell not connecting to upgraded Hub 4

been upgraded to the new hub 4 and now my ring doorbell will not connect, the chime is connected just not doorbell it was perfectly fine on my old hub 3.. we also use bt whole home wifi discs to help with extending wifi to black spots around the hous...

Greggo69 by Joining in
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