Pinned DiscussionsVirgin Media O2 ID Queries Good Morning Everyone, Just to advise, everyone should be able to access their VM account or go through the single sign-on registration process [if they have been presented with that page], as acce...
Recent Discussions“Free Upgrade” to 360 has resulted in a new 24 month contract! So finally after months of emails and notifications, I decided to take advantage of my “free upgrade” to 360, mostly because no matter how many new batteries I put in the old remote, it was always ex...Is this a hoax I received an email to say that my current discount was being extended for a further 12 months. Has anyone else had this, is it real? This Virgin Media email address isn’t valid Hello, I am trying to regain access to my elderly fathers email account since he forgot the password a few months ago and it is now causing issues since most of our accounts are linked to that email ...Virgin media connect app isn't working I got the virgin media connect app which works with your broadband hot spots but now I'm trying to log in it states you must have a 02 account to get the account up and running it states you can sign...Cannot access VM Account Hi, I have been having ongoing issues for several weeks, with no resolution after several calls and raised tickets. And here lies the problem. I cannot connect my VM account to a VMO2 ID becaus...Power of Attorney- Not being processed Sent in images of Scottish POA document as we don't have an access code up here, mentioned that. Still getting asked for Access Code. Was asked for clearer photos as the poor wee Executive team clai...Viewing outstanding charges without My Virgin Media I cannot log into My Virgin Media because the website doesn't recognise my surname as I have an apostrophe in my surname on my account details but the website doesn't seem to recognise the character ...Account logon issues Hi Virgin Media team, I’m currently unable to log in to my Virgin Media account. When I try, I receive an error message asking me to contact support and provide the reference IDF-12B. I’ve tried cl...Disney plus "for free" and yet billed despite promises I have now been trying for three months to get my account and billing set up correctly as an existing customer upgrading to 1Meg broadband. Was offered £52 per month offer with Disney plus included...Confused Something strange is happening. I have tried without success. My last 2 bills have shown I have made 1 phone call. I have not made any phone calls. On further investigation the number I have called i...
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