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Resolved! No landline

No landline dial tone since weekend ,checked service status , say there are no problems.  Have done all checks on my equipment unplugged landline phone from power and wall connection sockets reset router etc . Needs resolving paying for non existent ...

WTF1234 by Tuning in
  • 419 Views
  • 9 replies
  • 0 kudos

Resolved! No Landline for over 3 months!!!

I have been trying to resolve this for over 3 months. I have sent emails, used webchat, used the complaint portal, and tried phoning.  Tried again today and the agent was absolutely useless, repeatedly putting me on hold without any progress in under...

Resolved! Dial tone but cant make or recieve calls

My landline was meant to move over yesterday but it doesn't allow me to make or receive calls. There is a dial tone but when I make a call it goes to busy tone and on receiving there's a message saying user is unavailable. The phone is connected into...

JasSK by Joining in
  • 295 Views
  • 3 replies
  • 0 kudos

landline change to fibre

I have been sent an email about the change to the new fibre network, it refers to a letter that I have not received.  The email says that I "need to arrange a tecnician visit before 6th December" but goes on to say that I will not be able to make out...

I want to change my landline number

hidue to someone pranking me repeatedly, after i accidentally published my landline number, i would like to change it. thanks in advance for any help

Nathanp1 by On our wavelength
  • 125 Views
  • 1 replies
  • 0 kudos

Resolved! No landline

No landline dial tone since yesterday. Has the change over from wall socket connection to modem adapter connection happen in my area that I’m unaware of?

Resolved! Limited to REN 3

If I add extra extensions beyond 3, it stops working.Is there a way around this limitation?

percyw by Tuning in
  • 376 Views
  • 5 replies
  • 0 kudos

Phoneline not working, no adaptor received

Hi, Please could someone help me, I have been messed around by your bot system for the last hours and I am getting nowhere, I have returned from Holiday to find my phoneline not working, I have searched on google and apparently I should of received s...

Resolved! landline not working

landline not working, when you dial number from mobile it says user busy

davefix by Joining in
  • 143 Views
  • 2 replies
  • 0 kudos