Forum Discussion

TAZMANUK's avatar
TAZMANUK
Knows their stuff
28 days ago

Can't ring O2 mobile from Virgin media landline

The issue started yesterday in which my mother tried to ring me from her virginmedia landline to my O2 mobile and says temporarily unavailable.

I am also on Virginmedia and rang my O2 mobile to which is does say number temporarily unavailable, I have rebooted my mobile and also unplugged and replugged in the adapter back of the hub 5.

Again it's saying my number in unavailable, I tried my wife's O2 number from the landline and hers gets the same message, however my son's and daughters mobile numbers work fine and they are also on o2.

Can you look into this please

2 Replies

  • Alex_RM's avatar
    Alex_RM
    Icon for Forum Team rankForum Team
    28 days ago

    Hi TAZMANUK,

    Thanks for posting and sorry to see you're having some issues making certain calls. 

    Sol I can get a few more details from you, I've popped you over a private message.

    Alex_Rm

  • japitts's avatar
    japitts
    Very Insightful Person
    28 days ago

    Are your mobiles using numbers issued by O2/Virgin Mobile? Or have they been ported into O2 from another network?