on 15-09-2022 13:05
My area has recently been migrated from landline to IP telephony which seems to work well with one exception. My received calls report 10-20 daily calls from "no number". There is no call made (no ringing) and no message left, just a report that "no number" called and a time. OFCOM state it should be addressed to the provider and the Telephone preference service state they can do nothing with marketing or computer generated calls. This did not happen until switched to IP telephony and has been daily since (coincidentally - I think not). This appears to be a man-in-the-middle network attack and is therefore worrying (as well as filling my recent calls with rubbish). Virgin media say they cannot see these calls, yet their system records it on my recent calls log. Anyone else having this problem or have a resolution?
[MOD EDIT: Please see post for an update ]
Answered! Go to Answer
24-06-2023 08:07 - edited 24-06-2023 08:11
Ok checked the call log at the moment no ghost calls since I rebooted the hub 5 yesterday.
Now only observation I can see is that it's create more latency, see 2 examples on before reboot and after reboot you'll see theirs an increase even in the early hours when internet isn't been used
Other observation in the download and upload streams I did see pre errors and post errors specially on channel 1 at the moment these are all zero, so I wonder if these ghost calls was causing some of these, I'll check the hub 5 log again tomorrow, but so far so good 👍🏻, apart from the slight increase in the yellow latency
on 24-06-2023 08:16
I rebooted yesterday at about 8pm and have not had any ghost calls since the reboot.
on 24-06-2023 09:33
After I saw the message yesterday from the ModTeam early the afternoon between 3pm-4pm about a fix being deployed and to restart our Hubs to allow the fix to take affect. I cleared 9 “Ghost Calls” on my BT handset and rebooted the hub.
So far this morning by 9.30am I’ve no “Ghost Calls” listed and hoping in not speaking to soon and fingers crossed we won’t get any more of these “Ghost Calls”. I will check my phone later around 3pm-4pm (24 hours) and see if the call list has listed "Ghost Calls"
on 24-06-2023 10:30
I also zeroed out ghost calls yesterday and rebooted hub 5 and to date no more ghost calls. Hub firmware is still the same so I assume they have fixed something at VM end. It would be nice to know what and why it took about a year to fix and customers had to suffer.
on 24-06-2023 18:06
I rebooted my hub at 15.30 yesterday and have not received any ghost calls since then.
on 24-06-2023 18:35
So it's been over 26 hours and zero ghost calls.
on 24-06-2023 18:37
Yes. My last ghost call was at 14.46 yesterday.
on 24-06-2023 18:40
It’s the same with me, 26 hours plus and no ghost calls.
on 24-06-2023 20:32
Looks like they may have finally cracked it
Now let the battle commence for compensation, we cannot let this victory go unrewarded.
Aldo, where is our putative leader, Chris Myers.. this is his finest hour
on 24-06-2023 20:40
I'm just glad it's fixed, not bothered about compensation