on 15-09-2022 13:05
My area has recently been migrated from landline to IP telephony which seems to work well with one exception. My received calls report 10-20 daily calls from "no number". There is no call made (no ringing) and no message left, just a report that "no number" called and a time. OFCOM state it should be addressed to the provider and the Telephone preference service state they can do nothing with marketing or computer generated calls. This did not happen until switched to IP telephony and has been daily since (coincidentally - I think not). This appears to be a man-in-the-middle network attack and is therefore worrying (as well as filling my recent calls with rubbish). Virgin media say they cannot see these calls, yet their system records it on my recent calls log. Anyone else having this problem or have a resolution?
[MOD EDIT: Please see post for an update ]
Answered! Go to Answer
on 25-05-2023 11:45
So what happened in your instance? what did they change - very interested?!
on 25-05-2023 11:48
Hello - you seem to be the last person from VM to respond on this subject. What are your thoughts of what is happening. Is something being changed in the control boxes, per customer or per HUB? You seem to think there is a solution without a hardware change? Please let us all know....?
on 25-05-2023 11:51
I'm interested to know what "essential works" was carried out for you not to get this ghost calls since no change in hardware or firmware or change of telephone system.
The mod team told us all to reboot we have all I can see is the upgraded the upload from 50 to 100 that everyone is getting on 1 gig service.
So far we've had 3 ghost calls
2:27 am, 3:17am and 7:27am
on 25-05-2023 13:27
Interestingly the number of 'ghost' calls I receive has reduced markedly in the past few days, not even had one today, last was yesterday evening! Previously around 20 per day.
on 25-05-2023 13:42
So far I am getting the same here. Hoe to soon have none at all as it should be.
25-05-2023 13:53 - edited 25-05-2023 13:55
Mine so far are
2:27 am, 3:17am 7:27am and 12:27
so rather than 1 hour 10 mins after the next one was 4 hours 10 mins, then 5 hours apart, phone was in use around 8pm which may have blocked incoming one
Yesterday after rebooted hub 5
9:47am, 17:07pm, 18:07pm, 19:47pm
on 25-05-2023 17:19
Hi George,
Details on the Data Plate are ...
Manufacturer: Sagemcom
Hub 5/F3896LG - VMB
Part: 253914782
Serial No: YAXS20179085
Hardware version: 1.1
Software version: LG-RDK_4.6.24-2206.7
Running in Router Mode
on 25-05-2023 17:28
Hi Mervyn,
Serial number on my hub 5 is different to yours otherwise the rest of the details is the same.
on 26-05-2023 07:11
So Mervyn - what happened in your instance? what did they change - very interested?!
on 26-05-2023 07:46
Mine is also exactly the same (except for serial number).