Hi, I swapped to a Virgin 360 box a few months ago and this is the 3rd time it has deleted all our recordings and scheduled records, with no apparent way to retrieve them.This is becoming quite annoying, has anyone else found a solution to this beyon...
Ordered over a week ago still no news of when it is dispatched. How long will i have to wait?
Recently converted from V6 boxes to 360. We have an issue in that for some programmes, if you set them to record a series link, it sets itself to record the majority but not all of the episodes. If you try to use catch up for the episodes it failed t...
Hi,I have recently order M250 + virgin360. I have got the devices delivered. But, my virgin broadband cable bit far from my tv location. This means, I can put my M250 Wifi hub at one location where my virgin cable is. But, when I connect my virgin 36...
have been experiencing issues for a few weeks now with Beeb related content on my 360*I usually leave the box on channel 101 at night, so it starts on 101.during playback of recorded Beeb shows I get the Action Not Possible CS5500 error, while playin...
I have a 4K TV and I am very confused with the picture settings on the 360 box as well as what picture quality I should be getting. I wonder if anybody could explain...I must say I am disappointed with the picture quality compared to Sky Q so I am wo...
Have the same issue.Promised a replacement box over a month ago when I finally got through... I'm fine with a new box and installing it, I'll even send the old one back, but alas nothing. So have now spent all this time with a half functioning piece ...
I have used the tech support help as my remote control for my TV 360 has stopped working. I have tried repairing and doing a reset of the remote but that hasnt worked so the page says I need to order a new one. It gives me a box to click to start a c...
i was offered to move from virgin v6 box to 360. I have to use the virgin tv control app with the v6 box that gives you access to virtually all of the virgin remote buttons on your phone. if i switch to 360 can i control the box with the virgin tv co...
I have recently had my TiVo box upgraded to 360 and was promised we would have access to red button football channels...we have not had access for over a year now despite numerous calls to customer services and tried all their suggestions. Having jus...
