Virgin TV 360
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+++Known Issue+++ Sky Comedy - F010630126

Hi there, Some customers may be experiencing degraded picture and sound quality on Sky Comedy (channel 112) Our support team are aware of the issue and are currently investigating We apologies for any inconvenience this issue may be causing. Best,

ModTeam by Moderator
  • 26 replies
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Image pixellation on some Sky Sports Channels and others

Hi, is there so else having issues with some Sky Sports Channels: Premier League HD, Football HD,  Cricket HD and also Eurosport 2 HD, there is probably a fault with one or more frequencies? I checked if there is a fault in my area but it says there ...

Virgin TV 360 - Have I dodged a bullet?

I got an email offering a free software upgrade for my two V6 boxes where I would get a new remote for each. I received the email just before a holiday so didn't do anything about it. The link in the email has expired now and so I was searching the w...

tafer2uk by Tuning in
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Program Guide colour?

My program guide seems to have changed colour and now looks like there is a red filter over the whole thing. Is everybody else's guide the same? I have tried to take a photo with my phone but unfortunately, it doesn't capture the purply-red colour? S...

Essex52 by Up to speed
  • 5 replies
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360 box

have just changed my tivo box to a new 360 - have got all the connections in the right place and have switched power on - nothing! there is no power to the box! the remote has power - what do I do now?

zeb146 by Tuning in
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New 360 - error M63

Just set up new small 360 box to replace old TIVO box. Remote won’t let me record or pause. Tried rebooting and get error message M63. Called Virginnwho said they would send out a new remote. I’m not convinced that this is the problem. In Settings, i...

mumswell by Joining in
  • 13 replies
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Majority soundbar volume - up but not down

I have just upgraded my V6 box to 360 and I was p[leased to see that the remote has support for Majority soundbars. I paired it both ways - by entering the model number (Majority Snowden II) and trying the keys, and in both cases it partially works. ...

aperrott by Tuning in
  • 4 replies
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Error in 360 FAQ on VM site

I've just noticed that Virgin's page about the 360 box ( Virgin TV 360 Box | Multi-Screen Streaming | Virgin Media ) states this:"You can record six shows while watching a seventh on the 360 box. That’s twice as many as the old V6 boxes. With a whopp...

Tavis75 by Knows their stuff
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Re: Unknown Netflix Account on TV Box

Currently going through the same issue. I strongly believe this is a new trend of fraudulent activity which virgin media need to take seriously as this is will damage their reputation and may lead to fines as they creating a pathway for these crimina...

Resolved! Sky Sports UHD - Ultimate Volt

I recently signed up to the Ultimate Volt bundle and am a little surprised that Sky Sports UHD is not included within the bundle.I can’t seem to add this via the box, does anybody know how much extra this would be p/m? thanks 

Arris DCX960 & Samsung S95B remote

Hello I have a Samsung S95B tv but cannot program the remote. I’ve selected Arris & the model number and it does not work. I’ve tried the Pace codes also with no success, does anyone have any ideas?it is a Virgin box. My other Humax box works with no...