Virgin TV 360

TNT Sport setting up channels

Had TNT(BT) sports for the last few years. Renewed my contract last week and ever since the day it Renewed I haven't been able to watch it on my TV as it's stuck on settings up channels.It's been 6/7 days now. I've had an engineer out who said this n...

How does the switch over occur?

I currently have 3 tivo v6 boxes. i was always under the impression that i would have one box kept and then sent two minis and have to return my two v6 boxes before I could upgrade to 360 software. Is this not correct or has this changed as I've been...

Do I need to pay TV licence if Virgin TV is included in my bundle, but I don't use it?

I have a TV package with Virgin which I never wanted, and it was just kind of forced on me by the salesman when I was upgrading my internets. I specifically asked them to remove the TV package, and they said they can't do that because it's part of th...

Error code CS9005 on 2nd tv, any ideas?

2nd box in loft not working since new hub installed. Recording on main tv also affected

Resolved! Hi all - Looking to get a 2nd TV 360 box.

Where is the link on the website to order a 2nd TV 360 box and does anyone know the additional cost? Appreciate any help

Resolved! Virgin 360 remote has become unresponsive

In recent weeks my Virgin 360 remote has become very unresponsive, getting random needs new batteries messages, even with brand new batteries in it, before you'd know it was working when you picked it up, it would light up, now it doesn't, I cannot s...

Sky channels won’t load

Hi has anybody got problems with sky channels I’m on the top package have been for ages , some of the sport channels are pixelated and if we try to watch a movie on the sky channels we get a black picture with cs2004 error we have rebooted the box an...

Package query

I am a loyal long term customer of Virgin Media and companies before them. Since the landline has been upgraded, at my next renewal I will be getting rid of it, we were all heavily dependant on line rental in the past. Also, I am looking at switchi...

New episodes only

Is there a way to set new episodes only has the default setting when recording a program or do you have to go through all the menu every time?

Replacement 360 remote

Im struggling to get a new 360 remote as I have lost mine, I have been trying the link provided for weeks and I am still without a new remote. Can someone please help me order another one

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