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EG1's avatar
EG1
Superfast
20 days ago

Recording issue. End of programme cut

Hi,

This has been happening over recent weeks on my VM360 box. I have only noticed it on BBC programmes, that may be relevant, or coincidence.

Some recorded programmes when watched later end before the show has finished. They just stop. For example Thursday 21/1 night’s Traitors. The playback cut off about 1-2 mins before the end of the show. Well before the credits appeared. It’s a critical part of the programme, setting up a bit of a cliffhanger to tease before the next programme.

Annoying, doesn't seem like something I can fix at my end. Sure I can view the programme again via iPlayer and scoot to the end to see what I have missed, but that's not really a solution, just an annoying workaround. 

Hopefully someone can pass it back as feedback. Especially if others have the same issue, which would seem likely. 

 

 

7 Replies

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  • japitts's avatar
    japitts
    Very Insightful Person
    20 days ago

    Is this happening where the programme has run on beyond its scheduled timeslot? Or where the broadcast slot was, say, 8-9pm and the recording has stopped before 9pm?

    Adding padding should resolve the first scenario.

    • EG1's avatar
      EG1
      Superfast
      20 days ago

      I don't believe it’s an overrun. It’s not followed an extended programme earlier, added news show, unscheduled events etc. It feels like the BBC scheduled timing and length for the show differs from that set into VM. 

      I wasn't aware of the padding setting. I will have a look at that for The Traitors later. But as I understand it, there isn’t a general do this for all recordings setting. It’s by individual programme, I think. And perhaps individual episodes rather than for a full series.

      I don't know which programmes might cut off early and this feels a cumbersome fix for general purposes. But I appreciate the pointer. 

      • japitts's avatar
        japitts
        Very Insightful Person
        20 days ago

        It feels like the BBC scheduled timing and length for the show differs from that set into VM. 

        Compare your V360's EPG (programme guide) with that of the BBC iPlayer EPG. They should be the same.

  • EG1's avatar
    EG1
    Superfast
    20 days ago

    I've just found that it is a general setting after all. So that should do the trick. Thank you. 

    • newapollo's avatar
      newapollo
      Very Insightful Person
      20 days ago

      I have recorded every episode of Traitors series 4 and Traitors:Uncloaked on my 360's and not had any issues with the program starting or ending early. 

      However I have all recordings set to allow 5 minutes extra time before the start and 5 minutes extra time after the end. 

  • EG1's avatar
    EG1
    Superfast
    19 days ago

    Friday night

    And the Traitors final. Recorded. The recording stooped again before the end of the programme, by a minute or so. Got the outcome and had also recorded the follow up show, the recording of which started with the last minute or so of the Traitors programme.

    The timings in guides and iplayer look fine and match. Before recording I had set padding to 1 min before and 15 after, but that didnt seem to come into play.

    Does the fact that I have set record for two consecutive programmes on the same channel have a bearing? I am assuming that the record up to six programmes at the same time applies. I wouldn't expect the same channel, consecutive programmes and padding causing an overlap to cause a problem.  Those two back to back programmes were the only recordings I made tonight.

    Any clues on what the issue might be?

     

  • EG1's avatar
    EG1
    Superfast
    7 days ago

    By way of an update. I canceled all the series records I had in place. In case any didn't pick up the new 5 mins before and 15 mins after setting. 

    I set them up again, and some record with the extra minutes at front and end. Others, like The Night Manager just ignore the extra time. Maybe it’s a BBC thing. I’ll have to test that theory out.