Hub 5 Strangeness ....

[Adduxi]

Hub 5 in modem mode and working well for some time.

However, yesterday noticed the PreRSErrors are bonkers on about 50% of the DS channels, and I mean 100's of millions !!  Nothing in the logs, nothing strange on the US and power levels etc all within spec.

Connection is still up and working as well.  I did a complete power off and on, and the errors rise very rapidly.

One to look out for if you have a Hub 5 perhaps ??

[Roger_Gooner]

The key question is whether there is also a rapid build-up of Post RS Errors.

[Adduxi]

There are zero PostRS errors, but I believe the Hub 5 doesn’t report them anyway…. Another “feature” to add to the Hub 5 list 😊

[Adduxi]

Ahh ,just noticed the Hub 5 has had a firmware update yesterday.  It's now on LG-RDK_6.9.35-2302.6

[Tudor]

Hope mine gets updated soon as I’m going away for 3 weeks and do not want any trouble while away.

[Roger_Gooner]

I'm on LG-RDK_4.6.24-2206.7.

[Adduxi]

Just to update - 1129918709 PreRS errors is the highest at the moment, and that's after a reboot a couple of days ago.  Thousands of millions....  and that's similar for 50% of the DS channels.   I'm going to leave it and see how big they get before the Hub falls over with an overflow error or something   🙂

[Adduxi]

Well it seems after about 5 - 6 days the Hub has finally caved in.  Needed a pinhole reset to bring it back to life. So, it's working back again in modem mode as usual, and I'm interested to see how long it lasts this time. The errors are still rising as usual.  Last reply from VM was "they can't see any issues with the circuit .... "

[Adduxi · Accepted solution]

Hopefully some closure.  🙂

Tech visited and swapped out the Hub, so far no more PreRS silly numbers.  These would have been prevalent immediately on the old Hub, so fingers crossed.....