Hi Is it possible for me to get a booster please?Weve had the internet a few months and we are getting poor signal in the back of the house which has been extended.. I went through the virgin media connect app and it advised me to try a booster. We a...
I’ve getting a garden wall built and my services have gone down. I’m presuming they have severed the cable. Can anyone help?
Hi Team - I`ve been on the app and carried out a factory reset of the router, this didn`t improve the speed ( currently 22 mbs stood by router, worse else where ) . I then turned the router off, paused and rebooted - again no improvement. I then pres...
So we had an offer after a year to upgrade (from 350) to 500mb. When we checked the offer we could also take a 1gb package, for only a fiver a month we took it. The problem we have is the speed is rubbish. Speed test on cat6 gig Ethernet is only gett...
As you seem to be helping a lot of other people I wonder if you could help me!!! So been with Virgin and O2 for a while and had 1GB speed, I upgraded my Virgin Contract changed and noticed that for some reason my broadband speed has dropped to 500mb?...
Hi, for the past few months we’ve been getting increasingly frequent drop outs of our broadband. I think it’s been happening since the volt upgrade (1gig was fine before that as far as I recall). Rebooting the modem sometimes fixes it but it has beco...
I upgraded from Gig1 to Gig2 this morning, during the upgrade I was told the change would take upto 30 minutes and to reboot the router after that time. After 4-5 hours and multiple reboots the router still synced at 1100mbps down and 110 up the old ...
Located in SP4 8 area. After problems with slow upload earlier this month for about a week or so(less than 1mb) which caused problems loading pages & streaming. We are now experiencing the same problem. The fix date is 8th of March. Last time I regis...
So there's an issue with broadband, affecting TS10. But the service status page says it'll be fixed by the 14th? That's a week away!Is this an accurate forecast?
