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Wifi keeps going down

Im not a tech wizard so i dont know much about the correct terms but at least once every 1-2 months the wifi goes down and we just lose connection to eveything. Its super annoying and im wondering is there a way to fix it?

smirkk by Joining in
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Resolved! Poor broadband speeds

I’ve been experiencing a huge slowdown with my gigabit service.   Currently on my laptop that is directly connected to the router, Virgins speed tester (from my online account) is showing 94mb/s.  I’m getting transfer speeds of below 30mb/s.  is ther...

Latency slower than when i was on copper broadband

when i was on copper previously with a different comapnay i was getting latency of around 10-15ish.this fibre keeps above 30ms and jumps around to 60-70-80 sometimes.been looking at the router pages and seen what ive pasted below.a few pre-rs-errors ...

Downstream Power Levels causing Dropouts

Hi all, good to be on the forum.I've been having a lot of problems with my VM 500Mb broadband over the last few days, from interrupted downloads to total loss of Internet connectivity from my PC (a wired connection to Hub 3.0).I can see a number of d...

2gig + on Docsis 3.1

Is there a plan for VM to upgrade its none FTTP customers to 2gig in the near future?The theoretical max of Docsis 3.1 is 10gbps so I'm curious if they ever will or is 1gig the max we are ever going to get. The rollout of FTTP XGS-PON is underway but...

Ash_ by On our wavelength
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  • 22 replies
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Hub 5 (Modem Mode) | Reboot because of - unknown

I've been having an issue for the past few months of my Hub 5 Restarting itself between 2-3am everyday without fail, I've got people who work through the night in my property and this is becoming a nuisance for them. I'm using the Hub 5 in Modem Mode...

Pear97 by Joining in
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  • 4 replies
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Issues with wifi and virgin say there’s nothing wrong

For several months I’ve had intermittent drop outs where my wireless devices just disconnect, at first I thought it was a range issues but considering it’s a small house I don’t think it could be that. When I first context virgin the tried to sell me...

nisek by Joining in
  • 308 Views
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Resolved! Upload only 249Kbps (should be 25Mbps)

Dire upload speeds all day today. Downloads are fine, but Virgin's speed test tool shows:Latency 150msJitter 184msDownload 276MbpsUpload 249KbpsThe upload is a mere 1/100 of the 25Mbps rate promised in my package.Jitter is apparently appalling, and l...

pks01 by Joining in
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  • 16 replies
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Resolved! Download Speed is just under 300Mbps for a 1GB Connection

Hi, I Started with the 100Mb services several years back and have upgraded over the years and when i upgraded to 500Mbps I believe I was getting around 300Mbps but I have since upgraded to 500 and then to 1GB but my download has stayed at 300Mbps sti...

dejavus by Tuning in
  • 613 Views
  • 3 replies
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