on 19-03-2024 08:58
It seems websafe has stopped working. I am able to access websites that I’ve blocked. Not using a VPN and have restarted my router.
Answered! Go to Answer
on 19-03-2024 14:21
This would suggest that Web Safe is working as intended.
Were the sites blocked via category or domain in Web Safe and are they still set as blocked?
on 19-03-2024 13:43
Are you able to access VPN site https://protonvpn.com; by default Web Safe blocks access to VPN site?
Consider going to DNS leak test and running the Standard test. Is the ISP value reported as Virgin Media?
FYI: a device can only be protected by Web Safe if it is using Virgin Media's DNS
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on 19-03-2024 14:07
Hi,
https://protonvpn.com/ Is blocked and the ISP is reporting Virgin Media
on 19-03-2024 14:21
This would suggest that Web Safe is working as intended.
Were the sites blocked via category or domain in Web Safe and are they still set as blocked?
on 19-03-2024 14:46
Ok thanks
on 23-03-2024 09:06
Tried it, still same issue.
very frustrating.
DNS to auto and showing the VM numbers.
but when I check on your link. It’s saying Cloudflare??? Don’t make sense.
This clearly is a VM issue that needs fixing urgently
on 23-03-2024 13:32
@Kika021, is this issue occurring on an Apple device using iCloud Private Relay? If it is then consider temporality disabling it to confirm it is the cause of the issue, read more here About iCloud Private Relay - Apple Support