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MichaelR_ · 2 weeks ago

Hello, I have the same issue - that my Omni box cover appears to have fallen off. Please can you advise how I can report this and get it sorted. Thanks.

Tudor · 2 weeks ago

The primary place to report faults or for service requests is Customer Services on 0345 454 1111/150 if you have a VM landline or wait two or three days for a VM staff member to get to your post.

Tudor
There are 10 types of people: those who understand binary and those who don't and F people out of 10 who do not understand hexadecimal c1a2a285948293859940d9a49385a2

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Tudor · 2 weeks ago

The primary place to report faults or for service requests is Customer Services on 0345 454 1111/150 if you have a VM landline or wait two or three days for a VM staff member to get to your post.

Tudor
There are 10 types of people: those who understand binary and those who don't and F people out of 10 who do not understand hexadecimal c1a2a285948293859940d9a49385a2

Akua_A · 2 weeks ago

Hi @MichaelR_

Welcome to our community forums and sorry to hear your omni box cover has fallen off. To best help, I am sending you a private message. Please keep an eye out for an envelope at the top right corner of your Forum page. Let me know if you have any issues locating this. I'll be in touch soon
Thanks,

Akua_A
Forum Team
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Akua_A · a week ago

@MichaelR_ Please let me know how the appointment goes and if you need any further help 🙂

Akua_A
Forum Team
New around here? Check out the do's and don'ts, in our Community FAQs

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Omni Box fallen off outside wall