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Forum Posts

Unburied wire?

New broadband wore outside runs along my flower bed to box at end of drive. They said someone would come and sort it. No communication about it from them at all. 2 long on hold phone calls one engineer who said someone else area and many twitter mess...

odeansa9 by Joining in
  • 93 Views
  • 1 replies
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Service Switch On in Newton (Chester)

Hi I have been checking the service coverage on a bi-weekly basis for the last few months. They laid the cable to the post that provides access to my property back in September 2023. We still don´t have access to VirginMedia. My current broadband con...

AlexGQ by Joining in
  • 192 Views
  • 3 replies
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Resolved! Moving tv box

HiWe are going to be having some serious building work done and would like an engineer to fit a new tv connection box to a different room before building work begins. Could you advise please on costing. 

Suefezz by Joining in
  • 124 Views
  • 2 replies
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Resolved! Missing cable box cover

Our external cable box cover is missing and I need to arrange a replacement as the cables are exposed to the rain. I can’t find anything online to help or get through to a human on the phone so posting here in hopes a support person can help me resol...

Cablebox by Joining in
  • 586 Views
  • 9 replies
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hub 5x power supply

hello, I need to to get a new power adaptor for the hub 5 x, i phone up last week and they guy on the phone said he ordered the item for me, but it arrived today and he ordered the wrong cable, just wondering if anyone can help me get the correct cab...