Hi, the brown internet box outside is broken and has blown away leaving the wires exposed.

[SL0]

Hi the external brown internet box is missing leaving the wires exposed and wet. Please could this be repaired? 

Thanks

[Client62]

Report as a:  Plastic small termination box / Damaged cover

https://www.virginmedia.com/help/reportingdamage

[Akua_A]

Hi @SL0,

Welcome to our community forums and thank you for flagging this omnibox issue to us. We can understand your concern and want to best help. To look into this, I have sent you a private message. Please keep an eye out for an envelope at the top right corner of your Forum page. Let me know if you have any issues locating this.

Thanks,