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Community Activity

Broadband

We set up virgin last week to take effect from tomorrow to then get a message from VM saying there is an account active 廊 contacted landlord to contact previous tenant but they havnt cancelled. I need this set up for my mother and very important for ...

Hannah06 by Just joined
  • 36 Views
  • 1 replies
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Deleted email account beng spammed

I had an email account for my ex wife which I deleted about 10 years ago but I stated received emails that someone is using it it to try and join instagram and other sites many times appearing in my ntlworld in tray, I’ve checked in settings that it ...

KevS56 by Just joined
  • 11 Views
  • 0 replies
  • 0 kudos

NTLWorld email address not receiving emails

I have started to notice that emails are not arriving in my inbox. This is following purchases, bookings etc. I have tried to send myself ‘test’ emails and these have also not arrived (although I can see them in my sent box). They are not in the junk...

Jacky227 by Joining in
  • 35 Views
  • 0 replies
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Price rise

On 250mb broadband and phone and the cost has gone up to £64 a month  ..can we get a discount or will be seriously thinking of leaving virgin .. have been with virgin since  it was originally ntl 

kemalibs by On our wavelength
  • 39 Views
  • 0 replies
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Nasty blackmailing email

Someone emailed me to say they'd hacked my email account and were going to send malicious emails to all my contacts, or use AI to generate stuff to post stuff online etc etc, unless I paid bitcoin into their bank account within 48 hours. I can't reme...

HG65 by Tuning in
  • 335 Views
  • 8 replies
  • 0 kudos

Resolved! Update your browser!

https://community.virginmedia.com/t5/Digital-life/Why-you-need-to-update-your-Browser/ba-p/3529827 https://www.theregister.com/2021/02/05/chrome_zero_day_update/ A zero day threat has been discovered on Chromium based browsers (Edge, Chrome etc).  Go...

Email help urgently please, emails so alow to come in!

Today I noticed a shortage of expected emails. I realised then, that even though refresging ok none were comming in. It was the lack of my usual spam emails that alerted me. Other emails, receipts and amazon etc are taking anywhere from 10 mins to co...

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Annual price change from April 2024

Each year we adjust the monthly subscription prices our customers pay for Virgin Media broadband, TV and home phone, so we can continue to invest in our network and services.   What this means for you...

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Accessibility and Vulnerability Policy

Together with the introduction of a framework to embed accessible and inclusive design practices, we are working hard to make our website, content, and digital experiences accessible to as many people...

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