Virgin Media Community

Emails not being received

Is there a known issue that is preventing me receiving emails for parts of the day? For example, I sell on eBay and Amazon and receive dozens of emails a day. I am only received a few emails with these notifications a day, normally one email for each...

Sky Sports UHD FF/Rewind not working properly

Anyone else experience this? Both FF and rewind seem to stutter or just completely freeze. The only option which seems to work as it should is if you FF with one green arrow. I have reset the box, but still no joy.

Finally opened the box with my replacement 360 Set top box!

Hi all,Just like the title says and I wouldn't mind a bit of help on this please.I was sent a replacement 360 box due to my box deleting its recordings and having other issues, all good so far, but ,and I know we don't own the equipment BUT the repla...

Talk Time limits?

Are there any talk time limits on the Anytime Chatter package? ie is there a 60 minute limit to calls. I have looked on the website and it says Unlimited inclusive calls, but I heard from somewhere that there is a 60 minute limit. Could anyone please...

TVGO, can't see recordings using 360

Hello,Please can you help. TVGO message always says “This recording is only available on your Home network.” I frequently need to see my recordings remotely when travelling etc.I have had 360:for three years, TVGO a lot longer on V6. and always worke...

Lag and poor connection for past few weeks

After a whole load of problems last summer that took months to sort, problems are now back.1Gig Superhub 5Packet loss, lag, disconnetionsDL power seems way out, the engineer configured it so it would normally stay around 0-4 on all channels until the...

Where is sky sports hd?

501 is Main Event532 is Main Event UHDChannels 510 511 and 519 are all sky sports related channels in HDBut I cannot find Sky sports Main Event HD. I'm trying to upgrade

Getting bills after cancelling

I cancelled our VM services back in Feb 2024. VM sent me a letter confirming cancellation and a package to send the router back which I did and VM confirmed they received it. I then received a bill labelled final bill sometime in March which was duly...

TNT Sports Channel

Bit sneaky of VM to discontinue this channel and not let customers know! It would have been nice to have been told.

Resolved! Email Accounts Compromised.

New to Forum Joined Recently.I am having problems with a blueyonder and virginmedia email accounts, (compromised spam, junk and phishing) being sent out from accounts. How do I stop this happening or arrange for accounts to be deleted?