POWER LEVELS & SNR: TECHNICAL PRIMER (Updated October 2016) PART A - APPLICABLE DOCSIS STANDARDS INTRODUCTION There are no precise numbers for power levels although you can be sure that the numbers offered as optimal here will not be the c...
Hi how do I order the Wi-Fi pods as can’t get the connect app to work?
Hi all, I noticed for the first time today that the usual virgin media WiFi network isn't there on the tube. Is this being phased out? [MOD EDIT: Please see update on post 111 here]
UNDERSTANDING KEY ASPECTS OF WiFi WiFi is a somewhat notorious, though essential commodity. In many cases, when its behaviour does not meet the user’s perception of the claims made by the ISP (e.g. Virgin Media), the blame is quickly heaped on the IS...
Seeing so many posts about Good, Bad & ugly Wifi, I thought I would post some suggestions for people out there. There are definitely good, midrange & poor routers with quite variable performance wifi. Never expect a mass market product to be the b...
N Warning: Long, dull, a bit technical. NHaving needed to repeat myself a few times, I thought I'd share my understanding of what you might find in a Hub 3's network log when things go wrong, and what it means. First of all, this post is based on my...
Hi,So starting from about 7 days ago now my internet has been intermittently dropping in and out and when I went to restart my router I noticed the light on my VM Hub 3 was orange. I looked it up and noticed that others were having the same issue so ...
Hi, I have what appears now to be a very reliable WiFi setup, whereby I have all areas of my home covered with robust and fast WiFi, thanks to the addition of two VM WiFi Pods to my Hub 5. I am using modern connected devices throughout including iPho...
Hello My contract with Virgin Media will expire after a month and a half, and I do not wish to renew the contract. How to cancel the renewal of the new contrac Thank yout.شكرا لك.
HiMy internet has been off most of the day. It has said that the fix would be at 10pm. Now on the service status on the website says that it is fixed but I am still getting no internet or on demand TV. When I run through the checker on the app it say...
Hi,tgis afternoon there was an outage in my area. Virgin says that this is resolved (after 6 hours) but I still have no internet and after several reboots and a full reset my hub 5 still has a red flashing light.the best that Virgin can offer is an e...
Seems to be a common issue with Virgin when googling, after a power surge there is no way to get he WiFi back and to top it off Virgin are charging us to have a technician come out, in two days time. Noticed other people in the community have this is...
I have 2 pods, both connected by Ethernet. Both work fine but for one reason one shows offline in the connect app. I know it’s not offline because the app shows when my phone is connected to the pod rather than the hub. Also the speed on the pod is ...
I can login to my hub settings the password on the bottom of the router is not working and have tried resetting it and still not working
Hi AllI have been suffering with internet dropouts for the last few monthsI have had tech support on the phone numerous times but they have been absolutely useless - i finally convinced them to send around and engineer (after threats of them saying i...
Hi all,So after 7 weeks of trying to get a WiFi pod ordered, it has finally arrived today. I have plugged it into wall socket and nothing...Well not nothing I get the green light which then changes to the blue flashing light after 10mins it's still ...
